PROFESSIONAL SUMMARY:
Innovative HR Manager with over 20 years’ experience in HR Functions, Conflict resolutions, OSHA/HIPAA functions, FMLA and Workers Compensations procedures, recruiting to maintain appropriate staffing levels, and attrition of the company, Benefits management with a strong background in on-boarding benefits and training of new-hire processes.
CORE QUALIFICATION:
HR recruiting
HR Policies
Performance management
Talent Management
HRIS
UltiPro, KRONOS, ADP, Workday
New Hire Paperwork/Payroll
Data Analytics Detailed Oriented
Policies & Procedures Accounting
Business Analysis HR Functions
Payroll
WORK EXPERIENCE:
Sandvik Mebane, North Carolina September 2023-Present
HR Manager (contract position)
●Implemented multiple process improvement projects to create efficiencies such as a re-design of the HRS email system, consolidation and organization of department files and employee records, and collaborated with my team on the launch of a new digital shift in the I9 processes.
●Maintained employee records, compensation changes, benefits, and payroll.
●Re-did policy an SOP to ensure they are accurate when posted.
●Designed interview processes for a better flow of applicants.
Liggett Mebane, North Carolina September 2022-March 2023
HR Manager (contract position)
●Design compensation and benefit packages.
●Implementing performance reviews for hourly and salary staff.
●Develop HR policies and procedures.
●Access training needs and creating training materials.
●Supervising all HR activities, communications, reports, requests, and documents created and received by the team.
●Attending interdepartmental meetings with other managers
●Overseeing exit interviews and procedures.
●OSHA, FMLA, and Workers’ compensation.
UPI Mebane, North Carolina April 2021-September 2022
Human Resources Manager/Assistant G.M. (downsizing due to aftermath of COVID)
●Ensuring employees follow all policies and procedures.
●Assessing reports provided by HR team, team leaders and operations managers to determine employee performance and training needs.
●Suggesting changes in policies and procedures based on employee and company needs.
●Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits.
●Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labor laws.
●OSHA, FMLA, and Workers’ compensation.
ABB Mebane, North Carolina March 2021-April 2021 (Temporary Project)
Human Resources Manager
AKG Mebane, North Carolina April 2018-Aug. 2020 (COVID layoff)
HR, Payroll specialist (lay off due to COVID)
●Primary Employee relations contact for over 300 exempt and non-exempt employees.
●Reviewed disciplinary and performance improvement plans with leaders prior to execution.
●Created, advised, and implemented HR policies and procedures.
●Oversaw all internal communications.
●Developed, produced, and managed a new company-wide performance management process with 100% participation across the organization.
●Managed the learning management software which is utilized for both talent development and compliance training.
●Partnered with onboarding team to administer new-hire paperwork and conducted orientation for a positive new hire experience.
●Ensure payroll is completed for 300+ employees per year with a gross annual payroll of over 300,000,000.00 including salaried, hourly, and daily paid employees.
●Ensure employees in company insurance plans, and 401K.
●Process payment of HAS deductions to each account
●Support and assist in the role out and implementation of new systems.
●Yearly tax compliance submission of all tax forms and legislative documentation per government mandated deadlines
●Developing pro-active and strong relationships with the finance department across NES GT globally
PRA Group Burlington, North Carolina March 2018-April 2018 (temp assignment)
Operations HR Manager
PFS Group Morrisville, North Carolina December 2016-February 2018
HR Manager
●Acts as a trusted business advisor to understand the issues/outcomes of the manager.
●Provides input to the development of new policies/programs and contributes to the development.
●Investigates employee/labor issues and makes determinations on corrective actions.
●Prepare and make recommendations to policies and train the staff on the new policies.
●Ensure compliance is within regulatory requirements.
●Coordinate the performance evaluations for all staff.
●Created maintain and audited all training manuals.
Duke Medical Center Durham, North Carolina June 2015-December 2016
Administrative Supervisor (temp)
Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
Develops and adheres to departmental staffing, revenue, and/or expense budgets. Responds to changes in the business which may affect the ability to achieve budget goals.
Collaborates with nursing management colleagues on hiring, supervising, and evaluating department staff.
UNC Healthcare Chapel Hill, North Carolina November 2011 - May 2015
HR Manager
●Created training manuals targeted at resolving even the most difficult patient issues.
●Superuser in EPIC
●Ran and researched Excel spreadsheet for placement of new accounts, and a problem with insurance trends.
●Reduced amount of employee overtime by 99% by effectively delegating tasks.
●Recruited, managed, and mentored an average of 15 new staff per year.
●Developed, implemented, and monitored programs to maximize patient satisfaction and manage on-site front desk and scheduling staff.
●Owned team productivity metrics.
●Improved service quality and increased patient satisfaction by developing a strong knowledge of the hospital.
●Provided detailed monthly departmental reports and reviews for senior management.
●Addressed negative patient feedback immediately.
United Healthcare Greensboro, North Carolina September 2005 - October 2011
Quality Manager
EDUCATION:
BS Business Administration Business Management – ECPI - Virginia Beach, VA