Customer Service Home Health
Resume:
Chevondria Mitchell
Fort Worth, TX *****
**********@*****.***
Organized multi-tasking individual seeking to obtain a diverse opportunity in Customer Service, Phlebotomy tech, Caregiver and Memory Care Aid.
Authorized to work in the US for any employer
Work Experience
Phlebotomist
CSL Plasma - Fort Worth, TX
June 2022 to Present
Phlebotomy tech
Phlebotomist
Octapharma - Fort Worth, TX
October 2021 to May 2022
Phlebotomy tech
Caregiver
The Auberge at Benbrook - Fort Worth, TX
March 2020 to October 2021
Assist residents with dementia and Alzheimers.
Assist with redirection
Assist with basic care needs- showers, feedings, bathroom, dressing Night Transportation Clerk
Ben E. Keith Company - Fort Worth, TX
August 2018 to March 2020
• Running driver log reports
• Perform driver route checks
• Customer service
Customer Service Representative
Loan Portfolio Servicing - Fort Worth, TX
April 2016 to August 2018
• Provide customer service
• Process automotive payments for customers
• Assist with recovery department
• Assist customers with reinstating vehicles
• Track GPS navigational systems for repossession
Home Health Aide
Agape Home Healthcare - Fort Worth, TX
November 2015 to February 2016
*assist at assisted living facility
• meal prep
• transport clients to and from meals
• assist with daily living
• assist with medications
Home Health Aid
Hope Home Health - Fort Worth, TX
August 2011 to February 2016
Home Health Aid
• Transport Patient
• Assist with G- Tube Feedings
• Assist with Baths, Grooming
• Assist with Medication
Contractor
General Motors - Arlington, TX
November 2009 to August 2011
Janitorial
• Operate fork lift
• Maintain a safe and clean work environment
• Clean offices, restrooms, etc.
• Maintained OSHA compliance on site
Lockbox Operator/Customer Service
JP Morgan Chase - Fort Worth, TX
April 2006 to November 2009
Receive and process incoming mail
• Process and deposit business and person checks made to different lockboxes
• Received incoming calls regarding questions on accounts
• Assisted customer with making payments on account Customer Service
Charter Communications - Fort Worth, TX
December 2005 to April 2006
Received incoming calls regarding questions on accounts
• Assisted customers with troubleshooting
• Assisted customers with making payments on accounts
• Scheduled and setup new installation appointments
• Sold cable products
Sales Floor Associate, Bridal Registry Consultant
Bed Bath & Beyond - Fort Worth, TX
April 2005 to December 2005
Provided clients with excellent customer service
• Received incoming calls and answered client questions
• Inventoried and stocked merchandise
• Managed register
• Assisted clients with bridal registry set up
Baby Registry Consultant
Babies "R" Us - Fort Worth, TX
June 2001 to April 2005
Provided clients with excellent customer service
• Received incoming calls and answered client questions
• Inventoried and stocked merchandise
• Managed register
• Assisted clients with baby registry set up
Education
High school diploma in Medical Assistant
Remington College - Fort Worth, TX
January 2012 to October 2012
Skills
• Home Health
• Cashiering
• Customer Service
• Warehouse Experience
• Cash Handling
• Tube Feeding
• Medication Administration
• Basic math
• English
• Senior care
• Dementia Care
• Alzheimer's Care
• Caregiving
• Meal Preparation
• Data entry
• Flexibility
• Team Work
• Home Care
• Hospital Experience
• Venipuncture
• Phlebotomy
• Patient Care
• Computer skills
• Microsoft Word
• Typing
• Microsoft Outlook
Certifications and Licenses
Drivers License
Assessments
Data entry: Attention to detail — Proficient
August 2021
Maintaining data integrity by detecting errors
Full results: Proficient
Customer service — Proficient
July 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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