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Customer Service Nursing Assistant

Location:
Atlanta, GA
Posted:
June 10, 2024

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Resume:

Continna Starr

Health Field/Customer service

McDonough, GA 30253

*********@*****.***

+1-706-***-****

To apply my medical skills to a challenging position in the

medical profession as a career.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

PCT

Emory Hillandale Hospital - Lithonia, GA

October 2021 to Present

Working on Telemetry floor with patients, putting them on Heart monitors and taking vital signs, doing

documentation on computer,transporting patients for tests, helping with daily ADL's, working alongside

with Nurses and Doctors providing the proper and safe Care with great bedside manner

CNA - Certified Nursing Assistant

Delmar Gardens - Smyrna, GA

April 2021 to October 2021

Deliver direct resident care to assigned residents, assistant the residents with their daily ADL's,

completing daily vital signs, working closely with the nurses and doctors helping with wound care,

assisting with residents meals, completing daily documentation, providing a safe environment for my

patients

Healthcare technician11

Caswell Developmental Center - Kinston, NC

June 2019 to December 2020

Working with individuals with developmental behaviors assuring them with a safe environment

making sure individuals get to and from work and their doctor appointments, record keeping and

documentation,make daily assignments of staff to meet the individual's needs and programming

schedules in the absence of the Developmental Supervisor 1.Complete shift briefings and exchange

information as appropriate including priming sessions in the absence of the Developmental Supervisor

1. Participates and takes a lead role in staff meetings,Assume designated supervisory responsibility in

absence of Developmental Supervisor 1,Provide orientation and training for staff regarding their duties,

policies and procedures in the absence of the Developmental Supervisor 1, ensures that staff follows

applicable policies and procedures.

Developmental Technician 1

Caswell Developmental Center - Kinston, NC

July 2016 to June 2019

Working with developmental behavior patients with their daily living, providing them a safe environment,

taking them out on outings and daily activities, making sure they take their daily medication,documenting

in their charts daily as needed. Stepping up as DT 11 supervising over seven staff and 15 clients making

sure the home is ran smoothly and safely, making sure the staff is where they suppose to be, making

the daily schedules

Dialysis Technician

Fresenius Medical Care - Raleigh, NC

May 2015 to June 2016

Responsibilities

I provide a safe treatment for my patients making sure they get the proper care that's needed,I draw

their weekly and monthly labs,making sure their prescribed orders is put in the machine.Giving excellent

care and compassion,being attentive to my patients needs and also educating them on how important

it is for them to come for their treatments.

Accomplishments

Being able to care for someone else with the compassion and understanding being able to listen and talk

with my patients and giving them a safe treatment is accomplishing to me.

Skills Used

Drawing blood,giving excellent medical care to my patients.

Critical Care Technician

Trenton Psychiatric Hospital - Trenton, NJ

November 2011 to November 2014

• Accompany patients to Doctor visits and outings

• Administer medication for patients

• Maintain patients' hygiene care

• Daily verbal communication with doctors for patients healthcare

• Assist and work with Developmentally Disabled Patients

Critical Care Technician- ER

Mercer Medical Hospital, Bellevue Avenue - Trenton, NJ

March 2004 to April 2010

Venipuncture and Splints & Casts

• Assist EMTs with removing patients from ambulances

• Assist Doctors with Suturing, Plastics and ENT

• Transport patients to X-Ray and CAT Scans

• Make calls out Doctors and put orders into the computer

• CPR certified with hands on training from Doctors and Nurses,doing EKG's on patients,putting patients

on heart monitors

Medical Assistant

OBGYN -Quaker bridge Plaza Blvd, 1A - Mercerville, NJ

June 2003 to March 2004

Blood Pressures and Temperatures

• Receptionist

• Leep & Colposcopy Procedures

• Sterilization of surgical equipment

• Venipuncture

• Cyro surgery

• Anthropometric Measurements (Height and Weight), receptionist making appointments and answering

phones,collecting co-pay,filing patients medical records

Medical Assistant

Hamilton Pediatrics - Mercerville, NJ

April 1999 to May 2003

Blood Pressures and Temperatures on Pediatric patients

• Anthropometric Measurements

• Telephoning prescription orders to pharmacists

• Vaccine preparation

• Complete history taking

• Assist physicians with suture removals and wound care

• Experienced in phlebotomy

• Performing throat cultures

• Professional bedside manner, receptionist and filing charts,answering phones,making appointments

Education

Medical Assistant in Medical Assistant

Star Technical Institute - Lawrenceville, NJ

November 1997 to September 1998

Diploma

Trenton Central High School - Trenton, NJ

1989 to 1991

Skills

• Customer Service Skills (10+ years)

• Critical Care Experience

• Venipuncture

• Medication Administration

• Patient Care

• Phlebotomy

• Dialysis Experience

• Laboratory Experience

• Experience Administering Injections

• Vital Signs

• EMR Systems

• Developmental disabilities experience

• Medical office experience

• Computer skills

• Caregiving

Certifications and Licenses

CPR certified

November 2020 to November 2022

First Aid CPR AED

Driver's License

Certified Medication Aide

Present

CNA

Additional Information

SPECIAL SKILLS

Excellent communication skills, computer skills, quality customer service

Skills, great organizational abilities. I am a self-starter, team player, very reliable and dependable, and

dedicated to my Medical Career.



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