Medical Assistant Customer Service
Resume:
Elysia Mazurek
Medical Assistant and Phlebotomist.
Safford, AZ 85546
*************@*****.***
Graduated from Eastern Arizona College. Earned an Associate’s Degree in General Technical Studies with certificates for Medical Assistant and Phlebotomist Technician. Preparing for exams to become a Registered Phlebotomist Technician and a Registered Medical Assistant. Accumulated grade point average is 3.80. Earned membership into the Phi Theta Kappa Honor Society. Looking forward to gaining experience working in the medical field. Enthusiastic and dedicated in helping others and becoming proficient in skills.
Authorized to work in the US for any employer
Work Experience
Medical Assistant Externship
Canyonlands Healthcare - Safford, AZ
November 2023 to November 2023
Completed 80 hours clinical experience at this clinic within one month. Greeted and checked patients into examination rooms. Documented patient vital signs: height, weight, blood pressure, heart rate, oxygen, and reason for visiting the clinic. Prepared rooms before and after each patient. Called patients to verify next day’s appointments. Performed urinalysis, blood draws, injections, glucose tests, Covid tests, Influenza tests. Assisted with an ear lavage and ECGs. Medical Assistant Externship
Pain Institute of Southern Arizona - Safford, AZ
September 2023 to October 2023
80 hours clinical experience at this clinic. Greeted and checked patients into examination rooms. Documented patient vital signs: height, weight, blood pressure, heart rate, oxygen, and reason for visiting the clinic. Prepared rooms before and after each patient. Called patients to verify next day’s appointments. Performed urinalysis preparation for going to the laboratory. Prepared patient records for the next day.
Customer Service Volunteer
Department of Veteran Affairs VA Medical Center - Newington, CT August 2018 to January 2020
• Provide customer service such as: answering phones to provide assistance to the caller, givingdirections within the hospital
• Provide Wheelchair Escort services for patients
• Directing other volunteers to provide Wheelchair Escort services for patients Stay at Home Mom
Motherhood Maternity - Hartford, CT
February 2003 to August 2018
2003-2018: Took time to focus on raising an Autistic son. Worked hard on healing and improving personal mental health and wellbeing. Volunteered at the Newington Veterans Hospital which led to wanting to become a Medical Assistant and Phlebotomist.
Loss Prevention Associate
Nordstorm Rack - Mission Valley, CA
October 2002 to January 2003
• Customer service for employees
• Apply safety devices on merchandise
• Watch for suspicious people and behaviors on camera monitors
• Send agents out on the floor when there is a suspect
• Take messages and transfer calls to various departments within the store Sales Associate
Jo-Ann Fabric and Craft Stores - Virginia
1999 to 2000
• Stocked shelves with new merchandise
• Provided customer service; cashier
• Cut fabrics per customer requests
Child Care Worker
Jack'N'Jill Day Care and Nursery School - Newington, CT 1997 to 1998
• Assisted children with math, art and snack time
• Supervised outside playtime and activities such as: going for walks to a neighboring schoolyard and playing games
• Assisted preparing the children for parent pickups; responsible for 10 children Tree Marker/Assistant Ranger
US Forestry Service - Macdoel, CA
June 1995 to August 1995
• Member of a tree marking crew, we marked the best and healthiest trees to stay
• Fixed barbed wire fences
• Scoped out areas with suspicious activity
Education
Associate's degree in Medical Assisting/Phlebotomy Eastern Arizona College - Thatcher, AZ
August 2021 to Present
Skills
• Customer Service
• CPR Qualified
• Help Desk
• Patient Care
• Time Management
• Vital Signs
• Computer Literacy
• Compassion and Empathy
• Teamwork
• Respectful and Courteous
• Phlebotomy
• Immunizations
Military Service
Branch: United States Navy
Service Country: United States
Rank: E4/Interior Communications Electrician
September 1998 to September 2002
• Installed, fixed, replaced and maintained a variety of small wire electrical equipment such as: landlines, sound powered phones, MC speaker communication systems, flooding alarms, temperaturealarms, door alarms, lighting, etc
• Fixed and maintained firefighting equipment and shipboard watertight doors
• Secret Clearance to work in all spaces
Commendations:
Good Conduct Medal
National Defense Medal
Certifications and Licenses
CPR Certification
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