Human Resources Manager

Anabel Marcano Human Resources Manager

******************@*****.*** 240-***-**** Chicago, IL

High performing Human Resources professional offering a wealth of experience with a proven record of driving organizational success. Possesses skill in various HR related aspects to include claims processing, HRIS, FMLA, employee onboarding/offboarding and employee relations. Excels in cultivating cohesive work environments comprised of top talent while effectively communicating between departments to ensure continuity. Reliable professional complemented by an impeccable work ethic. Bilingual speaking abilities fluent in English and Spanish.

Areas of Expertise include:

Organizational Development

Staff Training Development

Labor Relation Knowledge

Hiring & Recruiting Strategy

Performance Management

Employee Benefits & Compensation

Strategic Negotiation

Policies & Procedures

Regulatory Compliance

Payroll Processing

Employee Engagement

Conflict Resolution

Professional Experience

New City Moving, Chicago, IL

HR Manager 2021 – Current

Responsible for the Human Resources Department and the Payroll Department. Developing and implementing HR strategies and initiatives aligned with the overall business strategy. Bridging management and employee relations by addressing demands, grievances, or other HR related matters. Managing the recruitment and selection process.

Overseeing and managing the Human Resource department; planning, organizing, and controlling all activities of the department

Maintains Human Resource Information System records and compiles reports from database

Investigates harassment, abuse, or mistreatment of team-members

Maintains compliance with federal and state regulations concerning employment

Perform orientation for New Hires in English and Spanish

Advice managers regarding staff policies and employment laws

Oversee Payroll

Oversee the recruiter department for labor

Responsible for the compensation program and the evaluations of the employees

Liaison between upper management and the employees

Developing and maintaining affirmative action program: filing EEO-1 annually, maintaining other records, reports, and logs to conform to EEO regulations

Developing and implementing strategic recruitment plan; ensuring selection of highly qualified personnel

Establishing and maintaining department records and reports; recommending new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed

Developing, recommending, and implementing personnel policies and procedures, preparing, and maintaining Employee Handbook

Mars Global Services, Chicago, IL

HR Processing Analyst. 2020 – 2021

Responsible to provide support to Mars Line Managers, Associates, and local P&O in performing a variety of transactional requests and process the P&O administrative activities, ensure routing and approval of transactions in accordance with established business processes and resolve all discrepancies related to transactions.

Perform operational transaction support duties using appropriate resources and follow-up accordingly in a timely manner including appropriate documentation

Support the Transaction Center Lead and Processing Specialist Manager in the implementation of governance policies and procedures to ensure transactions are in adherence to Mars established guidelines and business processes

Collaborate closely with various levels within the MyP&O organization to resolve escalated issues and consistently meet key performance metrics including Service Level Agreements (SLAs) to deliver service excellence

Demonstrate customer partnership through resolution ownership and anticipating needs

Understand business requirements to provide accurate processing of data changes in a timely manner with accuracy

Develop and maintain working knowledge of guidelines, business processes and systems

Indianapolis Marriott East Hotel, Indianapolis, IN, 2018 – 2020

HR Director, 2019 – 2020

Leverages HR skills to manage various organizational aspects to include new hire onboarding, employee offboarding, budget management and labor relations. Communicated with staff to assist with understanding policies, procedures, and the interpretation of benefits. Spearheaded all onboarding functions to include background checks, I-9 form submissions, training, and performance tracking. Established and approved all wages and salaries regarding new hires and promotions based on performance. Created job descriptions to attract new team members and maintained the confidentiality of all employee records. Actively participated in monitor orientation programs, EEO, Unemployment, Wage & Hour, Worker’s compensation, OSHA, and ADA hearings. Additional duties included handling terminations and overseeing the new hire hotel orientation program.

Created proficient teams through recruiting and selecting top talent to reach organizational goals

Diligently ensured adherence to company standards and regulations to maintain safety and performance

Successfully negotiated with the insurance company to have a better benefits package resulting in 35% reduction in prices for the employees

Analyzed turnover rates to identify areas needing improvement

Ensured the timely and accurate management of payroll processes to distribute funds in a prompt and efficient manner

Enhanced leadership performance by consulting with managers in the use of impactful coaching and discipline strategies

Maintains a tracking system to ensure venues are adhering to the Alcohol Beverage Commission guidelines. Makes recommendation on training for recertification

Developed and distributed Annual Engagement and Associate Opinion Surveys to collect valuable data used for improvement initiatives

Implemented a successful culinary program with Warren Central High School in efforts to recruit fresh and teachable talent, and to provide employment opportunities to culinary students; began routinely touring various high schools in the area to provide opportunities for students interested in the field and needing to earn income

HR Coordinator, 2018 – 2019

Performed an array of functions that included conducting pre-screening interviews, maintaining CATS systems, tending to walk-in candidates, and completing all employment verification tasks. Managed leaves of absence, FMLA, worker's comp and unemployment processes. Outlined progress to leadership be generating detailed reports.

Increased retention and employee engagement by implementing a monthly birthday roundtable event

Strengthened team cohesion by coordinating and executing the “Marriott Associate Appreciation Week”

Teamed with cross-functional departments (IT and Payroll) to provide applicable payroll data, internal notifications of IT needs

Geodis, Plainfield, IN, 2014 – 2018

HR Generalist, 2016 – 2018

Identified HRIS-related training needs of field HR and end users and developed and implemented training to reach those needs. Maintained records of benefits plans participation such as: insurance and pension plan; personnel transactions such as hires, promotions, transfers, performance reviews, and terminations; and employee statistics for government reporting. Additionally, facilitated leave administration process including FMLA, ADA, and Worker’s Compensation functions.

Improved manager and employee performance by identifying and clarifying problems; created effective solutions and provided in-depth coaching and counseling to managers and employees

Supported management in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment

Diligently adhered to personnel policies, procedures, and forms in relation to current with laws and regulations affecting personnel; remained abreast of any changes to prevent non-compliance risks

Enhanced operations by assisting the compensation department as needed with salary administration programs and pay change requests

Managed non-exempt recruiting activities including organizing and executing job fairs; supervised and trained non-exempt Human Resources Coordinators

Bilingual HR Coordinator, 2014 – 2016

Spearheaded initial screening processes for new hires and assisted with onboarding orientations. Created and distributed orientation packets that included 401k enrollment packets to employees as well as other pertinent documents. Submitted requests for background checks and previous employment verification to third party vendors. Attracted prospective team members by organizing job fairs. Maintained inventory that included handbooks, benefits books, ID clippers, badges holders, drug test, conduct code and office supplies.

Standardized processes by creating and providing employees with a detailed handbook

Consistently updated the payroll system Ceridian daily

Responded promptly to all employee inquiries regarding HR and benefits information

Tracked employee anniversaries to provide them with OHL gift accordantly; ordered 5 years anniversary jackets and 10 years anniversary watches for the employees

Translated Spanish to English for team members

Radio Station VIVA 900 A.M, Laurel, Maryland

Marketing Director, 2005-2010

Wrote, edited, and narrated the news for the Hispanic Radio Morning Show.

Official voice of the Radio Station.

Coordinated the advertising with media partnerships.

Event Coordinator: Organized special events such as remotes, festivals, fairs, concerts, and public events.

Wrote proposals, letters, sales packages, and aid in designing material for advertising and promotions purposes.

Created a marketing campaign to brand the WILC-AM name in print materials.

Assist the sales department with developing promotions for clients.

Translated and proofread commercial copy from English to Spanish.

Created purchase orders for invoices and purchases and reimbursement paperwork for promotions department.

Produced TV commercials for the radio station.

Produced promotional radio commercials for internal promotions and client promotions.

Strategize and executed annual marketing plan.

Wrote press releases in English and Spanish and distribute them among all press contacts.

Planned and executed all public relations related to WILC-AM with emphasis on increasing more audience.

Coordinated and executed WILC-AM related information posted in WILC-AM website, created banners, posted information for the community, events and weekly promotions.

Additional Career Experience: Express Employment Professional -Indianapolis, HR Generalist (Seasonal), Record Management Specialist, Inter- American Bank, Washington DC.

Education

Bachelor's Degree in Economics, Universidad del Zulia

Associate degree in Fine Arts, The National Conservatory of Dramatic Arts

Technical Proficiencies

Microsoft Office, HRIS, ADP, Equifax TALX, KRONOS, CERIDIAN, Q4, Paycor, E-Verify, UltiPro, SAP, TRAX, BambooHR, MovingPro

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