Accounts Payable Customer Service
Resume:
Angela R. Ward
Jacksonville, FL
**************@*****.***
Skills and Attributes
● Confidentiality ● Customer Service Oriented ● Professional Communication
● Microsoft Office ● Accounts Payable ● Analytical Work
History
11/2020- present
Johnson & Johnson Vision
CNC Machinist 2
Maintain machines, read blueprints, Measuring with precision tools and gadgets,
Fanatics 10/2018 - 9/2020
Warehouse Associate
One Call Medical
Accounts Payable Associate
Jacksonville, FL 01/2018-06/2019
• Facilitate resolution of open receivables by review of coding, product, contract, payment agreement, fee schedule and/or authorization terms.
• Address denial and partial payment of invoices both timely and accurately through appropriate collection workflow processes.
• Diagnosis and report to management customer issues with regards to rejection trends and denials, working to improve end-to-end business processes.
• Interact with internal and external customers to resolve billing, cash and claim discrepancies.
• Maintain accurate documentation of claim file activities.
• Address accounts receivable inquiries.
Dairy Queen
Cook /Crew Member
La Porte, TX 03/2018- 12/2018
● Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
● Quickly and accurately prepares food products following restaurant, health and safety standards and procedures quickly and accurately.
● Be pleasant and alert to customer needs.
● Properly and safely operates and maintains restaurant equipment including grill, fryer, freezer and other related cooking equipment while following all health and safety standards.
● Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
● Clean work area, organize and stock needed items. Move various food, paper and cleaning items from other sections of building (or outside building) to immediate work area.
● Stocks and executes proper rotation of products.
● Completes assigned prep work for stocking and set up of grill area.
● Controls food production process.
● Breaks down and cleans grill area thoroughly every day as assigned by a manager or shift leader.
New York Presbyterian Hospital
Kitchen Assistant
Courtland, NY 05/2017 -03/2018
● Prepare food items such as fruits, vegetables and meats by cutting, dicing and slicing them
● Assist in preparing dishes for patients in accordance to doctors’ instructions for each individual patient
● Put together meals for patients keeping in mind allowed nutritional values
● Follow instructions for meal preparations for patients with food allergies and make sure to omit any ingredient that may cause gastronomical trouble
● Prepare food trays with items such as plates, flatware, napkins and condiments
● Apportion food items properly and in accordance to accompanying diet lists
● Place trays in dumbwaiters or pushcarts and physically push them through hospital corridors to assigned floors
● Collect food trays and dirty dishes and cart them back to the kitchen for washing
● Assist in washing and drying dishware, glassware and flatware
● Handle kitchen garbage disposal activities by placing trash in appropriate receptacles
Flash Foods Cashier
Fernandina, FL 08/2015-04/2017
● Receive payments for product sold- whether by cash, check, vouchers, credit cards, or automatic debits
● Issue receipts to customers for products bought; make necessary refunds, credits, or change to customers
● Provide assistance to customers by making available information on products, and their benefits
● Resolve customer complaints
● Maintaining interpersonal relationships with the public, especially customers
● Keep records of transaction totals
● Develop and maintain non-monetary records and reports
● Ascertain the amount of cash in cash drawer at the start of every shift
● Assist customers by providing information and resolving their complaints
● Greet customers as they enter the store premises and also as they step out.
● Ensure that the checkout area is clean and in order at all times
● Stock shelves in the store and include price tags on each item on the shelve
● Assist customers/clients in moving out their items purchased at completion of transactions
● Supervise other staff and provide on-the-job training when asked to
● Compute every transaction
● Calculate payments in total received during a specific period of time and compare with total product sales
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