Customer Service Office Administration
Resume:
Zikryia Bano
***********@*****.***
**Objective: **
Dedicated and detail-oriented professional with a diverse background in accounting, customer service, and office administration. Seeking a challenging position that leverages my skills in finance, administration, and customer relations.
**Education: **
- Bachelor of Arts in [Your Field of Study], Women's College of
Pakistan, [Graduation Year]
- Coding Certification, [Issuing Institution], September 2022
- Accounting Certification, Woodland Community College
**Professional Experience: **
**Office Support Services - Yolo County Health and Human Services
Agency (HHSA)** *March 2023 - Present* Full Time
- Provide comprehensive administrative support to enhance the efficiency of office operations.
- Manage and maintain office supplies, ensuring a well-organized and functional work environment.
- Collaborate with team members to streamline processes and improve overall office productivity.
- Handle incoming calls, emails, and inquiries, directing them to the appropriate personnel.
**Medical Office Receptionist - Woodland Clinic** *January 2015 - January 2023* Full Time
- Welcomed and assisted patients, scheduling appointments, and managing patient records.
- Coordinated with healthcare professionals to ensure seamless patient care and effective communication.
- Handled insurance claims, billing, and maintained accurate financial records.
- Managed front desk duties, providing exceptional customer service to patients and visitors.
**Accountant/Security Cashier/Customer Service - Orchard and Target** Part Time
*April 2013 - January 2015*
- Executed cashier duties efficiently, managing financial transactions with accuracy.
- Provided excellent customer service, addressing inquiries, and resolving issues.
- Maintained security protocols, ensuring a safe shopping environment.
- Managed financial records and conducted daily reconciliations.
**Skills: **
- Financial Management
- Office Administration
- Customer Service
- Bookkeeping
- Data Entry
- Billing and Invoicing
- Communication Skills
- Team Collaboration
- Coding (Certified)
- Proficient in Microsoft office
**References: **
Available upon request.
Contact this candidate