Scheduling Coordinator Computer Software
Resume:
Krista Chastain-Houser
Bryantown, MD *****
*********@*****.***
Experienced, with 20 years in healthcare. Excellent reputation for resolving problems and improving customer satisfaction. Motivated individual prepared to excel and excited for change. Dedicated, and experienced within diverse healthcare and sales/marketing settings. Proficient in computer software, programming, equipment operation, and manipulation of devices. Attain and record data with highest degree of accuracy for optimal results. Equipped with the knowledge, energy, and people skills required to make an immediate contribution. A team player, well organized individual, and consistent communicator who quickly adapts to new situations and is committed to quality, satisfaction, and results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Ophthalmology Scheduling Coordinator
MD EyeCare Centers-Hyattsville, MD
March 2022 to Present
1. Maintain surgical scheduling system.
2. Schedule patients for surgical procedures.
3. Complete patient paperwork for scheduling.
4. Schedule diagnostic work up for pre and post operations. 5. Ensure that all required equipment is ready before visit. 6. Verify physician orders for appointments.
7. Verify insurance accuracy.
8. Communicate with physician and patient in an efficient, effective organized manner. 9. Hiring and training new hires and current employees. 10. Oversee day to day operations.
Physician Liaison (Marketing and Sales)
VidaVascular-National Harbor, MD
November 2021 to November 2022
1. Surveying local primary and specialty physicians to increase the number of patient referrals to Vida Vascular.
2. Meeting with local physicians to promote our facility's services. 3. Helping doctors to build and maintain relationships with specialists and surgeons to refer patients with confidence.
4. Meeting with referring doctors to discuss patient care, referrals, new treatments, and thanking them for existing referrals.
5. Increasing high revenue procedures and surgeries. 6. Reporting to the business development manager and ensuring to comply with the marketing goals and philosophies of our facility.
7. Reporting progress in building referrals and managing practitioner relationships. Mammography Technologist
RadNet-Clinton, MD
November 2016 to November 2021
1. Collect payments and verify insurance.
2. Perform diagnostic imaging on patients at Outpatient facility. 3. Create new patient accounts.
4. Applying and maintaining up-to-date knowledge of radiation protection and safety practices. 5. Preparing and positioning patients for imaging. 6. Perform sterile procedures, ie. Arthrograms, HSG. 7. Proficient with Fluoroscopy studies and use of contrast and C-Arm. Recruiter
Distinctive Home & Health Care-Bowie, MD
September 2014 to November 2016
1. Help increase patient volume with marketing
2. The responsibilities of a recruiter include identifying future hiring needs 3. Designing job descriptions
4. Sourcing candidates through databases and social media 5. Conducting interviews, filing paperwork
6. Keeping abreast of employment law and legislation Medical Assistant
Southern MD Orthopedic and Sports Medicine-Leonardtown, MD March 2011 to August 2013
1. Coordinate patients care by assisting orthopedic physician within a busy orthopedic practice 2. Demanding position with a high patient load
3. Review and distribute paperwork to physicians for authorization 4. Work with physician and patient to ensure efficient operation of daily clinical duties Orthodontic Assistant/Treatment Coordinator
Dr Tony Doumit-Washington, DC
February 2006 to March 2011
1. Exposing dental x-rays, caring for and cleaning x-ray equipment. 2. Assisting dentist or dental professional in procedures, and handling any emergencies. 3. Obtaining and managing patient records.
4. Coordinating treatment plans and discussing with patient. 5. Outline treatment timelines to coordinate and negotiate financial arrangements with the patient. Education
Associate of Applied Science in Radiology
ACT College - Manassas, VA
February 2008 to October 2010
High school diploma
Maurice J. Mcdonough High School - Pomfret, MD, US September 2008 to October 2009
Certifications and Licenses
CPR Certification
Assessments
Clinical judgment — Proficient
May 2024
Assessing a patient's condition and implementing the appropriate medical intervention Full results: Proficient
Scheduling — Proficient
January 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Sales skills — Proficient
August 2021
Influencing and negotiating with customers
Full results: Proficient
Basic computer skills — Proficient
June 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Medical terminology — Proficient
May 2022
Understanding and using medical terminology
Full results: Proficient
Recruiting — Proficient
July 2022
Managing the candidate sourcing and selection process Full results: Proficient
Business math — Proficient
July 2022
Using basic math to solve problems in a business context Full results: Proficient
Customer focus & orientation — Proficient
August 2021
Responding to customer situations with sensitivity Full results: Proficient
Technical support — Proficient
June 2022
Performing software, hardware, and network operations Full results: Proficient
Work style: Conscientiousness — Proficient
August 2022
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Protecting patient privacy — Proficient
March 2023
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Filing & organization — Proficient
May 2024
Arranging and managing information or materials using a set of rules Full results: Proficient
Mechanical knowledge — Proficient
July 2022
Understanding and applying mechanical concepts and processes Full results: Proficient
Marketing — Proficient
June 2022
Understanding a target audience and how to best communicate with them Full results: Proficient
Data entry: Attention to detail — Proficient
August 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Inside sales — Proficient
November 2022
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Workplace safety — Proficient
July 2022
Using safe practices at work
Full results: Proficient
Analyzing data — Proficient
May 2022
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Call center customer service — Proficient
June 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Written communication — Proficient
June 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Management & leadership skills: Impact & influence — Proficient July 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Customer service — Proficient
May 2022
Identifying and resolving common customer issues
Full results: Proficient
Retail customer service — Proficient
January 2022
Responding to customer situations in a retail setting Full results: Proficient
Outside sales — Proficient
October 2022
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Work motivation — Proficient
August 2022
Level of motivation and discipline applied toward work Full results: Proficient
Work style: Professionalism — Proficient
April 2022
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Proficient January 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Medical receptionist skills — Proficient
October 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Medical billing — Proficient
January 2023
Understanding the procedures and forms used for medical billing Full results: Proficient
Project timeline management — Proficient
July 2022
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Administrative support professional fit — Proficient November 2022
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Medical billing — Proficient
June 2023
Understanding the procedures and forms used for medical billing Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient April 2023
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Work style: Reliability — Proficient
October 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Proficient June 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Verbal communication — Proficient
January 2023
Speaking clearly, correctly, and concisely
Full results: Proficient
Management & leadership skills: Planning & execution — Proficient October 2023
Planning and managing resources to accomplish organizational goals Full results: Proficient
Working with MS Word documents — Proficient
July 2022
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Bookkeeping — Proficient
September 2022
Calculating and determining the accuracy of financial data Full results: Proficient
Patient-focused care — Proficient
October 2023
Responding to patient concerns with sensitivity
Full results: Proficient
HR: Compensation & benefits — Proficient
August 2022
Knowledge of compensation and benefits programs
Full results: Proficient
Learning agility — Proficient
July 2022
Learning and applying new information
Full results: Proficient
Attention to detail — Proficient
April 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Managing accounts in QuickBooks — Proficient
November 2022
Using QuickBooks software to manage business financials Full results: Proficient
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