Customer Service
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(no subject)
F U <**************@*****.***> Thu, Apr 4, 2024 at 8:11 PM
To: **************@*****.***
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Sharon Rena
Laughlin
Insurance Agent, Underwriter, CSR, Policy
Analysis
Oneonta, AL USA 35121
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Contact Information
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**************@*****.***
Work Experience
CSR
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Family Dollar
Jul 2023 - Present
This is a part time position, looking for full
time preferably with health benefits. I run
register, clean store, handle money, stock
shelves, ect..
Insurance Specialist
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Double C LLC
Jan 2023 - Apr 2023
Temp. Position: Answered phones, provided
quotes and service to existing and
prospective clients for auto, home,
business liability, renters and
ATV/motorcycle insurance. Processed
policy endorsements, scanned and
attached documents and policies to
insureds file. Made bank deposits and mail
drops.
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Assistant Store Manager
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Dollar General
Nov 2022 - Apr 2023
Opened and/or closed the store. Did safety
walk thrus daily, prepared deposits, ran
register, stocked shelves, checked inventory
on incoming delivery trucks Ect ...
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Maintenance associate
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Walmart
Aug 2021 - Sep 2022
General janitorial work, sweeping, mopping,
cleaning up spills etc...
Caregiver
Self employed -
Caregiver
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Self Employed
Feb 2013 - Jan 2021
24/7 live in Caregiver for my elderly father. I
did all the household duties such as: cook
clean house
Insurance
Agent/CSR/Underwriter/Policy
Analysis
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Alfa, Prudential, Safeway, Cobbs Allen Hall
Jan 1997 - Jan 2012
Serviced existing personal lines policies,
wrote new policies, underwriter for new
auto policies and approved or declined and
processed endorsements and payments,
analyzed new business personal and
commercial policies received from
company for 100 percent accuracy before
sending to insured.
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Add Work Experience
Education
Wallace State CC
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Incomplete Associate's Degree,
Business/English
2006 - 2009
TN Institute of Insurance
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Professional, P&C Insurance Producer
License
2000 - 2000
Currently Expired
ALFA
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Certification, Customer Service
Representative Insurance
1997 - 1997
Jefferson State Community
College
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High school diploma or GED, General
Studies
1993 - 1993
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Resume
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Sharon-Laughlin USE THIS 2022.pdf
Added Nov 8, 2022 at 6:43 AM
Skills
Account Management
Analysis
Cash Handling
Cashier
Collections
Customer Service
English Speaking
Front Office
Highly Organized
Inbound Calls
Inside Sales Customer Service
Insurance Sales
Multi Tasking
Outbound Calling
Retail Customer Service
Retail Experience
Stocking
Time Management Skills
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Websites
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Not answered
Not answered
Not answered
Not answered
Certificates and Licenses
Licensed Insurance Producer
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TN Institute of Insurance
2000
Licensed to write P&C Insurance in 42
states. Expired 2012
Certified Customer Service
Representative
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1997
Completed classes at ADOI in Montgomery
to become certified as a Customer Service
Representative
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More Information
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Minimum desired pay
$30,000 / year
Years of experience
Senior Level (7+ years)
Highest degree earned
Associates Degree
Industry
Insurance
Veteran status
Not answered
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Add Objective
Add Achievements
Add Associations
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