Sales Consultant Senior
Resume:
Rabih
Srour
Lebanon
**********@*******.***
Senior Sales consultant and consumer relations officer with more than 7 years of experience in the area of retail and customer relationship. My experience has been built around assisting clients in making purchases that are tailored to their need and matching their specific requirements.
Currently holding the position of senior sales consultant at SAMSUNG MEA while assisting the manager for a smoother operation.
Prior to joining Samsung, I have assumed various customer centric roles in Other local firms such as 5 stars’+ hotels, with accountabilities within the business development and customer relationship management.
Otherwise in the second part am a professional detailer specialist in automotive sector as Performed thorough cleaning and detailing of vehicles, including interior and exterior surfaces, resulting in customer satisfaction and positive reviews. Utilized professional detailing techniques to restore paint shine and remove scratches. Applied protective coatings to protect vehicle surfaces from UV damage. Experience
2018 – PRESENT
Senior sales consultant Samsung Lebanon
2014 – 2018
SALES AND MARKETING KEY ACCOUNTS FOOD STUFF AND CONSUMING GOODS Working closely with buyers and merchandisers to plan products Meeting with suppliers, distributers and analysts
Managing budgets
Predicting sales and profits
Negotiating quantities and delivery time scales
Supervising and training junior staff
2006 - current
Own baby business specialist detailer and polisher automotive Perform thorough cleaning, washing, and detailing of vehicles, both interior and exterior as removing scratches and paint correction and headlights restoration., apply polishing, waxing, and protective Managing the whole sale process to sell new or existing product in the company Ensuring availability of merchandise and services by maintaining inventories. Responding to customer complaints and comments.
Ensuring inventory management throughout the existing system & stock takes count. Implementing Customer Care Solutions by listening to customers and resolving their issues. Extracting the most relevant daily sales data by preparing and sending the daily sales report Balancing cash drawer and daily transaction
2
coatings to enhance the appearance of vehicles. Vacuum, shampoo, and steam clean carpets, upholstery, and other interior surfaces and ceramic coating professional steps. all these including super cars, 4x4, rally cars, suv and daily driven cars using hi end products Skills
Inbound and/or outbound call techniques.
Customer Support Techniques.
Marketing merchandising from Ely Dib
Sales approach.
Certificate of attendance from Lebanese red cross
Online detailing and polishing courses
Education
BACHELOR DEGREE AND CERTIFICATION HOSPITALITY AND GENERAL MANAGEMENT LEBANESE TECHNICAL UNIVERSITY JULY 2010
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