Saifeddine Iben Khaled
*******************@*****.***
Melloulech - 5114- Mahdia -Tunisie
WAITER
-A dynamic and respectful waiter with a proven track of Taking orders accurately and ensuring the correct food and drinks are served to customers.
-Ensure that customers have a pleasant dining experience.
-Deliver food and drinks promptly, ensuring that customers do not have to wait excessively.
-Have a good understanding of the food and drinks offered to advice customers and answer their questions.
-Able to handle customer complaints or issues professionally and find solutions to problems.
-Effective communication with the kitchen staff and other waitstaff is crucial for smooth service.
EXPERIENCE PROFESSIONNELLE
Waiter Dec 2020–2023 Even today
Hôtel Russelior, Hammamet, Tunisie.
Welcome guests, escorting them to their tables, and providing menus.
Listening to guests’ food and drink preferences, noting down orders accurately, and communicating them to the kitchen
Carrying dishes and beverages to tables, ensuring correct presentation, and serving guests promptly and courteously.
Waiter Oct 2019 – Oct 2020
Hôtel El Mouradi Palm Marina, Hammam Sousse, Sousse, Tunisie
Deliver checks and collect bill payments
Offer menu recommendations upon request
UP-sell additional products when appropriate
Communicate order details to the kitchen staff
serve food and drink orders
Assistant waiter Jul 2017-Sep 2019
Internationale Tourisme compagnie, Mahdia, Tunisie
Check dishes and kitchenware for cleanliness and presentation and any problems
Arrange table setting and maintain a tidy dining area
Prepare tables by setting up linens, silverware and glasses
EDUCATION
Restaurant and bar technician 2014-2016
School of Hammem – Tunisie
LANGUES
French, English, Arabic