Loss Prevention Third Party

MARY ANN THOMAS

*** ****** ****** *********, *** Jersey 07734 201-***-**** **********@***.*** EXPERIENCE

MANGIA INC., FRANKLIN, NJ Lead Production Services April 2019—Present

Ensuring daily production deadlines are met.

Follow Mangia Inc. Standard Operating Procedures.

Operate forklift and other tools to move product efficiently and safely within production area.

Maintain a clean, safe and efficient production area.

Ensure proper safety attire and procedures are met in the production area.

Operate daily all labeling and packaging equipment. Duties include feeding cans to labeler, tooling changes to the robotic arm, loading corrugates and tape in the case erector.

Train and lead workers to ensure they are aware of and meeting expectations and operating procedures.

Reports and resolve damage to production area, equipment, racks, and other property.

Helps with equipment maintenance.

Assists in preparing shipping labels for e-commerce orders. AMAZON, CARTERET, NJ Seasonal Loss Prevention Specialist October 2018—January 2019

Performed various loss prevention audits and track peak season metrics.

Serve as department’s liaison for third party Securitas associates.

Monitored and investigated employees for third party merchandise theft.

Developed and maintained new traffic patterns for parking lot safety and security purposes.

Ensured and monitored interior and exterior surveillance systems. AMAZON, EDISON, NJ ICQA/Picker October 2017—April 2019

Verify all outbound orders for accuracy. Adhere to strict safety and quality standards.

Analyze and determine root cause of all inventory adjustments.

Investigate, resolve, and identify possible internal theft items (Code 5).

Analyze and determine any needed cycle counts to relocate, reduce price or destroy product.

Train employees in ICQA policies and procedures. LOWE’S, WOODBRIDGE, NJ Head Cashier May 2011—November 2015

Interacted with customers, providing a positive experience and ensuring that other team cashiers are prepared to do the same.

Addressed employee and customer complaints, requests, internet orders, returns and purchases.

Ensured all registers had the correct amount of cash at all times and resolved price checks for customers.

Oversee employee coverage of registers and store supply usage.

Prevent external theft by looking for suspicious activity by using loss prevention acronyms (LISA, BOB, RED,GOV).

Assess and teach each team member about different methods of theft on a monthly basis. UPS, SECAUCUS, NJ Supervisor July 1991 —February 1997

Responsible for hiring of employees and positioned them to align qualifications and productivity to warehouse needs.

Supervised associates through various shifts, positions and various levels—from junior to more senior staff.

Trained employees on company’s standards for productivity, accuracy, safety and loss prevention.

Audited inbound and outbound trailers to ensure proper asset protection, inventory and fully ensuring OSHA’s compliance. LUSTY LOBSTER, HIGHLANDS, NJ Customer Service Associate 2016-2017

Responsible for maintaining a neat, clean and visually appealing department with a focus on preparation and safe handling of seafood sold through retail and wholesale.

SHOPRITE, MIDDLETOWN, NJ Seafood Associate 2015-2016

Responsible for maintaining a neat, clean and visually appealing department with a focus on preparation and safe handling of products sold throughout the department; to perform other tasks as required in an efficient and safe manner. WOODBRIDGE HILLS, WOODBRIDGE, NJ Administrative Assistant 2009-2011

Liaison between residents and management. Responsible for making apartment showings.. Organize necessary documents for lease signings. PETSMART, EAST HANOVER, NJ Assistant Manager 2004-2008

Coordinate pet care for hotel, manage food and exercise program for animals. Use SAP and POS computer systems. Handled customer complaints and scheduled hotel reservations. Hired and trained employees, scheduling and payroll. USPS, WEST NEW YORK, NJ Customer Service 1998-2006

Responsible for the opening and closing operations of a one-man station, daily receipts and deposits on POS system. Ordering and stocking all retail products.

MAIL BOXES, ETC., JERSEY CITY, NJ Manager 1996-1999

Trained, scheduled and supervised staff. Assessed need of supplies through weekly inventory and responsible for accounts payable and accounts receiving.

EDUCATION

Emerson High School, Union City, NJ — High School Diploma

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