Customer Service High School
Resume:
High School Diploma:
Clearsprings High School
League City
Some College (No Degree):
Sac Jacinto
Friendswood
Some College (No Degree):
College Of Mainland
Texas City
English:
Native/ Bilingual
Spanish:
Limited
********@******.***
Texas City, TX 77591
Skills
• Takeout Management
• Server Distribution
• Front of House Organization
• POS Software
• Reservations
• Menu memorization
• Dining customer service
• POS system operation
• Cash register operation
• Cash handling accuracy
• Money handling
Documentation and
recordkeeping
•
• Verbal/written communication
• Team player mentality
• Team Leadership
• Safe food handling practices
• Food preparation
Education And Training
• [Semester, Year] - Honor Roll
Languages
Attentive Restaurant Hostess skilled at monitoring restaurant activity, maintaining efficient seating and coordinating dining flow. Takes initiative to expedite service with welcoming atmosphere. Works closely with restaurant workers to uphold quality standards of service. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Bombshells Restaurant And Bar - Host/food Runner/expo Pearland, TX
01/2022 - 01/2023
Twin Peaks Restaurants - Host
Webster, TX
09/2021 - 12/2021
Food Lion Grocery - Cashier/Office Assistant
Gaston, NC
05/2020 - 05/2021
Peyton Brumley
Summary
Experience
• Greeted guests and gathered information to seat groups or place on waitlist.
• Answered telephone to provide dining information and take reservations. Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
•
Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
•
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
•
• Ran food and drink's to server's table
• Ran expo line and checked each order and ticket
• Greeted guests and gathered information to seat groups or place on waitlist.
• Answered telephone to provide dining information and take reservations. Managed guest expectations by relaying information regarding hours, wait times and specials.
•
• Monitored dining area to assess server capacity and estimate wait times. Communicated with servers about new tables, changes in food availability and customer comments.
•
• Scanned grocery items
Sign Language:
Limited
Dillards Department Store - Sales Associate
Webster, TX
Human Bean - Barista
Gastonia, NC
• Ran carts outside
• Money transactions
• filed daily information such as lottery tickets, Western union, coin machine, etc.
• Customer Service Desk: helped customers with questions, concerns, etc.. Helped customers find specific products, answered questions and offered product advice.
•
• Engaged customers in friendly, professional dialogue to determine needs. Answered incoming telephone calls to provide store, products and services information.
•
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
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Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
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• Prepared and served coffee, espresso drinks, blended coffees and teas. Managed morning rush of customers daily with efficient, levelheaded customer service.
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Maintained clean and organized workspace, enabling coworkers to locate resources and product.
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• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Followed health, safety and sanitation guidelines to pass state inspections.
• Collected payments and provided accurate change.
Contact this candidate