Jessica Gannon
************@*****.***
Objective
Find a position that uses my experience and training to help my employer reach their goals, as well as mine. Obtain a position with a reputable company with which I can make a significant contribution while being afforded the opportunity for advancement.
Highlights & Skills
● 10 years of experience in the field of Customer Service
Windows operating system experience with the ability to type 75 WPM
●The ability to plan; meet deadlines; solve problems; accept responsibility; versatile; team player; patient; kind; good at talking to people.
●Hardworking and dedicated to my work. If given a chance you will be glad that you went with me.
Work History
BlueGreen Home Health Care
12/19-03/13/2022
● Managed multi phone system, providing client support.
●Assisted field clinicians troubleshoot scheduling issues
●Managed client scheduling
●Human Resources Manager, providing internal support
●Medicaid, Commercial Insurance and transportation billing
●Provided transportation for clients
Stay at home Mother
06/16-12/19
Conway Freight
03/09- 05/16
●Billing Department Representative
●Progressed in the company hierarchy to the dispatch office and troubleshoot driver routes and collected driver bill of ladings.
●Problem solved lost freight with OS&D
Benchmark Industrial Supply
06/04- 01/09
●Clerical and office assistant
●Provide customer support and completed order entry
●Assisted Acquisitions and Procurement with Government contracts.
●Provided internal support to Sales Department with business needs
Education
Clark State Community College for 1 years Springfield, OH
Southeastern High School 4 years High School Diploma South Charleston, OH
Community Involvement and Hobbies
●Volunteered cleaning services for a non profit
●Competed in golf tournaments and championships at young age"
References Upon Request