Customer Service Store Manager
Resume:
Taneisha Hayes
Bolingbrook, IL *****
********.*****@*****.***
Dynamic and results-oriented sales professional with over 15 years of experience in driving revenue growth, cultivating client relationships, and exceeding sales targets. Proven track record of consistently surpassing quotas through strategic prospecting, negotiation, and closing techniques. Adept at identifying client needs and delivering tailored solutions to achieve mutual success. Possess a passion for building strong networks and driving business success. Ready to leverage expertise to propel sales initiatives and contribute to organizational growth. Authorized to work in the US for any employer
Work Experience
Pro Sales Specialist
Lowe’s
January 2006 to Present
(3 years)
· Serve as guide and consultant to Pro customers
· Execute Pro orders and projects
· Demo Lowe’s product and service offerings
· Customize and individualize customer service to Pro customers P R O F I L ER E F E R E N C E S
References available upon request.
Dynamic and results-oriented sales professional with over 15 years of experience in driving revenue growth, cultivating client relationships, and exceeding sales targets. Proven track record of consistently surpassing quotas through strategic prospecting, negotiation, and closing techniques. Adept at identifying client needs and delivering tailored solutions to achieve mutual success. Possess a passion for building strong networks and driving business success. Ready to leverage expertise to propel sales initiatives and contribute to organizational growth. Store Trainer
· Trained associates on store regulations, product knowledge and safety protocols
· Float through different departments as fill-in to provide adequate sales floor coverage
· Maintained cleanliness of store
· Identified and resolved customer issues
Assistant Store Manager
Assistant Store Manager
· Managed and scheduled 150 employees
· Fulfilled set sales goals
· Prepared and completed payroll
· Trained staff
· Managed inventory
· Provided customer service
Corporate Analyst
· Analyzed insurance for Door/Window installers
Education
Bachelor's degree in Business Management
Michigan State University
2002 to 2006
Skills
• Effective Time Management Computer Skills
Teamwork Fast Learner
Customer Service Adaptability
Ability to Work Under Pressure Ability to Multitask Communication Skills
• Payroll
• Recruiting
• Merchandising
• Pricing
• Inventory Control
• Management
• Retail Management
• Assistant Manager Experience
• Store Management Experience
• Planograms
• Retail Sales
• Purchasing
• Sales Management
• Cash Handling
• Profit & Loss
• Organizational skills
• Supervising experience
• Leadership
• Microsoft Office
• Outside sales
• Marketing
• ADP
• Payroll management
• Analysis skills
• Microsoft Powerpoint
• Microsoft Outlook
• Front desk
• Phone etiquette
• Research
• Manufacturing
Certifications and Licenses
Real Estate License
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