Social Media Customer Service
Resume:
Alicia Grazer
AGENT
Montgomery, TX *****
******.*********@*****.***
Authorized to work in the US for any employer
Work Experience
Licensed Realtor
Ausmus Premier Properties, LLC - Montgomery, TX
December 2020 to Present
Listing and Buyers Agent. Commercial and residential .Marketing on social media handling the sale of the home from beginning to the end. Dealing with Title Company's and Mortgage Lenders on a daily basis. Making calls to promote business for new clients.
Everrise -State Farm CSR
State Farm - Remote
January 2024 to May 2024
Customer Service Representative in 24 for states licensed property and Casualty agent. I am licensed in 24 states at the moment.
Licensed Insurance Agent
Allstate Insurance - Conroe, TX
August 2023 to December 2023
selling car insurance and homeowners insurance policies to general public in an office environment via email and phone calls.
Regional Sales Manager
Wahlquist Managment Corp. - Little Rock, AR
September 2016 to December 2020
Went into companys with my sales team and we closed down the company by liquidating assets or we built revenue to save company by selling more assets on a short time and building income. 6-12 week program per business.
General Manager
General Construction and Development Company - Nashville, TN May 2007 to December 2016
My job was to over see 4 different subdivisions,sell new Construction Homes, Call Contractors when needed, do all wal-thrus with customers,pick colors for new builds and make sure all other agent when on the site they where hired to sell from.Also conduct meeting every Monday morning. Keep all spread sheets an plans updated, meet with draftsman when needed etc. Licensed Insurance Agent
Liberty National Life - Murfreesboro, TN
September 2000 to December 2007
Selling life and Health Policys to the general public. General sold 10 plus life policys a week and health. I made 100 of calls til I got ten appt to run the next day. Education
License # 3059924 in Property and Casualty Ins.
Producer #7106009 - Montgomery, TX
August 2023 to August 2026
Realtor
License # 749555 - Remote
December 2020 to December 2024
Associate's degree in Business
MTSU - Murfreesboro, TN
Skills
• Customer service
• Salesforce
• Management
• Insurance sales
• Notary public
• Digital Marketing
• Sales
• Inside Sales
• Account management
• Sales
• Recruiting
• Social media management
• B2B Sales
• Communication skills
• Search Engine Optimization (SEO)
• Email Marketing
• CRM Software
Languages
• English - Expert
Links
https://facebook.com/atgrazer
Certifications and Licenses
Realtor
December 2020 to December 2024
Real-Estate License No.749555 TREC
Property & Casualty License
August 2022 to March 2025
License No: 3059924 TDI
Certified Notary Public and Signing Agent
October 2022 to Present
NNA -Notary Signing Agent Commission #
Expires 09/09/2026
Insurance Producer License
Assessments
Inside sales — Proficient
November 2020
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Sales skills — Proficient
May 2023
Influencing and negotiating with customers
Full results: Proficient
Customer focus & orientation — Completed
October 2023
Responding to customer situations with sensitivity Full results: Completed
Supervisory skills: Motivating & assessing employees — Proficient May 2024
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Sales skills — Proficient
May 2024
Influencing and negotiating with customers
Full results: Proficient
Sales skills — Proficient
October 2020
Influencing and negotiating with customers
Full results: Proficient
Sales fit — Proficient
April 2024
Measures the traits that are important for success in sales positions Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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