Transportation

Malishay J. Towns

**** ***** ****** **, ******* GA 30032 • Phone: 770-***-****• E-mail: *************@*****.*** SUMMARY OF QUALIFICATIONS

Dedicated and meticulous professional with various experiences and extensive knowledge in conducting thorough needs analysis coupled with creative ideas for customer goals. AREAS OF STRE NGTH

Effective Communication

Adaptability

Productivity & efficiency

Self-Motivated with High Energy

PROFESSIONAL EXPERIENCE

Professional Manners

Effective Decision Making

Accountability

Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA, 12/2018- present Transit Rail Operator and Bus Operator

• Knowledge of MARTA rail, track alignment, wayside equipment and terminology. Work and maintain a professional manner while effectively communicating with customers and Marta staff

• Compile with Georgia and Federal traffic laws and regulations.

• Use prudent judgment and common sense in making quick, safe decisions with minimal supervision.

• Adapt to constant changing operating environments.

• Decrease round trip travel ratio by 20% which improved proficiency and increased value with passengers daily. Use judgments calls daily to ensure deliverables were met with arrivals and departures which increased traveling by 18% within a six-month period.

• Possess a constant awareness and presence of mind to take whatever action may be required to ensure the safety of passengers and equipment.

Operation of Light Rail Vehicle (LRV) trains.

• Reporting all unusual occurrences to the controller and following Standard, Emergency, and General Rules and Procedures.

U-Haul Moving and Storage, Decatur, GA, 10/2014-10/2018 Unbox Manager

• Responsible for keeping my center profitable and efficient by planning, staffing, keeping track of inventory, solving problem, within organizational standards,

• Evaluated employees' strengths and assigned tasks based upon experience and training. Closely monitored dispatch board to triage and prioritize numerous daily calls. Evaluated and adjusted over 50 routes based on daily needs, available workers, traffic hazards and weather conditions.

Signature Healthcare of Buckhead, Atlanta, GA, 3/2012-10/2014 CNA

• Cared for residents in assigned living facility and delivered high-quality support to meet needs. Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.

• Promoted good oral and personal hygiene by aiding patients with their grooming needs. EDU CAT ION

Avondale High Schoof, Graduated 2011

CERTIFICATIONS

• B COL license

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