Front Office Customer Service

Rhonda Harvey

Business. / Management/ Office assistant

Lincolnton, NC 28092

****************@*****.***

+1-980-***-****

Owner of two business for 9 years Southern Tea & Catering, Office Manger of Medical Office, Front Office Check in Out desk Phones, Filing, Payroll, monthly Reports, Accounting Hospital Liaison for Adapthhealth and Caromont

Authorized to work in the US for any employer

Work Experience

Front Desk Receptionist

Gaston Eye Associates - Gastonia, NC

July 2023 to Present

Checking in parents an checking insurance information Medical Technician/Medical Assistant

AdaptHealth - Gastonia, NC

January 2022 to Present

Started out as customer service quickly advance to the medical manger that deals with the hospital and the patients care for oxygen, and ventilator . Hospital Liaison at Caromont Owner/Operator

Southern Tea and Catering - Lincolnton, NC

February 2016 to Present

I cater wedding reception, church gatherings, Birthdays, Bridal showers Family Meals. Owner an operator I have a staff of six

Front office management

Outreach Management - North Carolina

January 2020 to December 2021

Phones, Insurance, filling prescriptions to pharmacies, filing, notes for doctors, private authorization forms, making Appointments checking patients in and out, mail an fax’s. Scheduling and rescheduling appts. Working with NP /Dr on a day to day basics. Over seeing the front office. Quality Assurance Specialist

North Carolina Billing Center - Lincolnton, NC

May 2002 to July 2013

QA specialist, reports, Medical bill in certain areas of the company, debt right now, insurance payables, monthly reports for medical billing

Education

Board of Arts in Carolina Academy / Arts

Carolina Academy - Charlotte, NC

October 2013 to January 2014

High School Diploma

Lincolnton High School - Lincolnton, NC

Skills

• Cissp

• Word

• Organizational Skills

• Security

• Customer Service

• Administrative Assistant

• Billing

• Clerical

• Microsoft Word

• Outlook

• Receptionist

• Scheduling

• Time Management

• Data Entry

• Filing

• Medical Terminology

• Microsoft Office

• Quickbooks

• accounting

• Microsoft Excel

• English

• Cash handling

• Customer service

• Accounting

Additional Information

Medicare & Medicaid certified

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