Customer Service Data Entry

LUBOSI LANERE

760-***-**** ************@*****.***

Customer Service Representative

Customer Service professional with 10 years experience. Able to handle a high volume of customer in a fast paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public.. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations.

Excellent professional phone etiquette

Knowledgeable with the MS Office Program,

MS outlook, Microsoft Word, type 40 wpm and Data Entry

Restaurant operation

Highly skilled in using office equipment like fax machines, scanners, printers and copiers

Brings a professional image to previous companies.

Management experience, scheduling, training new employees

Professional Experience

Overnight Modular Associate

Wal-Mart- Tehachapi, California. 09/2019 to Present

Moving merchandise

Great team dynamics and teamwork

Great customer service skills

Problem solving and modular planning

Strong integrity

In-Home Caregiver

IHSS- Bakersfield, California 10/2014 to 04/2024

Assist with prescribed oral medications under direction of a physician.

Check patient's pulse, temperature and respiration. Maintain records of patient care, condition, progress, and problems to report and discuss observations with a nurse.

Massage patients. Provide patients with help moving in and out of beds, baths, and wheelchair and with dressing and grooming.

Accompany clients to doctors’ offices, providing transportation, assistance and companionship.

Child Care Provider

CCRC- Kern County 06/2008 to 11/2008

Monitors and supervises children keeping them safe and healthy.

Prepares and organizes well-balanced meals for children during meal time.

Helps children maintain good hygiene and changes the diapers of infants and toddlers.

Organizes activities designed to help children learn about their world and develop their own interests.

Creates schedules to ensure that children have adequate physical activity, rest, food and intellectual stimulation.

Assisted in completion of homework.

Cashier/ Restaurant Manager

Del Taco- Lancaster, California 04/1999 to 11/2005

Opening the store and ensuring that all the start-up processes were initiated and the store was adequately staffed.

Cleans, operates, and performs regular maintenance, operates cash register and completes food checks.

Provides friendly, courteous, polite, and helpful customer service.

Plan and work to budgets, maximize profits and achieve sales targets set by head office.

Control takings in the restaurant and administer payrolls.

Recruit new staff, and train and develop existing staff.

Coordinate staff scheduling and motivate and encourage staff to achieve targets.

Ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations.

Education

Quartz Hill High School- Lancaster, California

Certificate: Diploma- 1992

Certifications

R.O.P- Bank Teller Certificate- Downey, California

Contact this candidate