Customer Service High School
Resume:
Lora Lee McPhail
Hartsville, South Carolina ***50 **************@*******.***
Objective: I am a reliable and hardworking team player looking for a career to expand my experiences and to fulfill my professional goals.
Education Hartsville High School, Hartsville, SC
High School Diploma
Graduation Date: May 2007
Professional Experience
Lead Sales Associate
Dollar General Hartsville, SC February 2021- 2023
Greet customers with great customer service
Operate cash register
Fund cashiers with accurate change
Stock merchandise
Shelf planograms
Make nightly deposits
Complete all required paperwork
Nightly closes
Mailing Inserter
Blue Cross and Blue Shield Columbia, SC January 2019- 2021
●Operated high speed sorting equipment under the direction of a supervisor
●Estimated the completion time and reported anticipated delays to management team with sufficient time to adjust and meet required postal service acceptance deadlines
●Troubleshooted equipment problems and performed operator adjustments necessary to meet USPS requirements
●Lifting and moving up to 50lbs.
●Productively completed various jobs
Supervisor
Paradise Bingo, Florence, SC February 2011 - 2018
●To account for incoming and outgoing money from customer purchases
●Inventories every three months
●Making nightly deposits
●Answering telephone calls and sending fax.
●Giving great customer service
●Making sells that in which are best for the customer.
●Training new employees
●Promoted from Bingo Caller/Runner
Carhop/Cashier
Sonic America’s Drive Thru, Hartsville, SC May 2008 - June 2011
●Ensured that all restaurant menu items met operational standards
●Greeted all guests in a polite and friendly manner
●Made accurate change quickly and efficiently
●Carried and balanced a tray weighing up to 10 pounds
●Served guests in a timely manner
●Cleared trays from our guests’ cars
●Worked irregular hours, nights, weekends, and holiday based on business needs
Skills
●Basic accounting skills
●Experienced in Microsoft Office Applications
●Excellent organizational and communication skills
●Type 30 WPM
References available upon request
Contact this candidate