Service Representative Customer
Resume:
ATALIA BELLO
********@*****.***
Professional Summary
Ethical customer service representative talented at processing high volume of error-free transactions and meeting department goals. Offering many years of experience in quickly resolving issues and maximizing customer retention opportunities. Proficient in managing conversational flow and diffusing difficult customer situations. High energy and disciplined with a solid background in retail, customer support, call center environment. Experienced in balancing priorities for short term and long-term goals.
Experience:
Administrative Assistant Temp: (11/2023 – 03/2024 )
Planned and organized meetings and updated company calendar for department conferences.
Account receivable and kept organization logs through excel.
Managed travel and expense reports for team members
Greeted visitors and determine the appropriate point person and meeting time for their specific situations.
Zomma Group Partners and CPA: Admin Assistance (04/2023 – 10/2023) temp
Kept inventory, certified mail with USPS, FedEx, and UPS
Answered phone calls and transferred accordingly to correct departments
Planned and organized meetings and updated company Calander for department conferences
Account receivable and kept logs in excel and kept track of inventory and invoices
Resort Title Agency: Title Specialist 2 (6/2022-04/2023)
Record Titles for properties
Prepare for bookkeeping
Process files and prepare for foreclosing
Hair Club: Appointment Specialist & Customer Service Representative (12/2020-5/2022)
Telephone sales and customer support Data entry and database administration Inbound and outbound call handling
Memorized all company products and services to be able to answer customers inquires
Dually Truck Sales: Sales Associates and customer service representative (7/2019-3/2020)
Sold medium through heavy duty trucks
Assisted customers in selecting/ ordering trucks
Write complete and accurate sales orders, secures deposits, and processes paperwork in accordance with established dealerships policies
Vida Max Medical Center: Receptionist & Caretaker (10/2018-7/2019)
Skills:
Schedule appointment
Assist patients chance PCP information and other HIPPA and health benefits
• Assist the elderly with daily activates
Work alongside CM to assist with billing and medical records
•
Communication
Ability to work under pressure in fast paced environment
Time management
Highly responsible and reliable
Computers and systems savvy
Ability to grasp new concepts quickly and efficiently
Education
High school diploma: Miami Senior High
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