Customer Service Sales Representative
Resume:
Sarah Bonora
Remote
********@*******.***
Work Experience
CEA
H2insight - Remote
February 2024 to Present
In this position, I perform outbound calls using scripts to see how satisfied the customers are with their present insurance company. I note everything said so the agent has a good idea what the customer needs, or if they have anything they would like to discuss with the agent. I also use Vonage for a phone system, and CRM for noting all calls. I have a 25.3 CPH. Customer Service/Sales Representative
TMS Call Center - Remote
January 2022 to Present
The main part of my position is mostly sales. I'm also a Customer service representative when necessary. Helping customers with a wide range of products, and providing them with the best packages customized to each individual client. I also help various customers with placing orders, and providing information about there product line. Accurate and precise information to be recorded on each call, and most of all is listening to their questions and to research to obtain the correct answers. Incoming calls to be answered in a timely fashion.
Sales Associate
CNS - USA
April 2023 to July 2023
I was the sales person for this company. My main objective was to sell educational courses in whole plant food. I also applied my customer skills when needed. Customer Service Agent
Swiss Colony - Wisconsin
July 2021 to December 2022
My job is to provide excellent communication for customers by taking their orders via phone. I'm also responsible for account enquiries on their credit and making adjustments in order to accommodate their needs. I check inventory and tracking orders.
Sales Representative
Hall's Supermarket - Moshannon, PA
April 2013 to August 2013
I assisted the meat department in dealing with outside vendors and setting up delivery to Halls Supermarket. I worked for Halls until I relocated to Florida. Telephone Sales Representative
Coloroda Prime - Levittown, NY
February 2010 to June 2012
I worked as a telemarketer part time while working full time during the day. I worked on salary and commission. Heavy phone work and customer interaction. Receptionist
Caldwell Banker Reality - Long Beach, NY
August 2007 to May 2008
I was the front desk receptionist and I also assisted the agents by coordinating by setting up all showings and appointment's. I used my computer skills to create ads for their magazine. Phones, clerical, and dealing with potential home buyers.
Customer Service Representative/Data Entry
MOTORS INSURANCE CORPORATION/GMAC - East Meadow, NY September 2000 to January 2007
I worked in the dial insurance division setting up car insurance quotes for several brokers. Heavy data entry along with customer service.
Education
Certificate of Completion in Medical Office Management Hunter Business School - Levittown, NY
March 2006 to September 2006
Skills
• Communication skills
• Bookkeeping
• Phone etiquette
• Management
• Medical Scheduling
• Microsoft
• appointment setting (10+ years)
• Medical Terminology
• Computer literacy
• Clerical Experience
• Medical Office Management
• Office Management
• Inventory
• Sales
• Computer
• Banking
• QuickBooks
• Office Experience
• Administrative Experience
• Data Entry
• Filing
• Medical Billing
• Transcription
• Medical Coding
• Clerical
• Customer Service Skills (10+ years)
• Scheduling
• Microsoft Word
• Time management
• CPT Coding
• Microsoft Office
• Computer skills
• Insurance Verification
• Billing
• Receptionist
• telemarketing
• sales
• Medical Office Experience
• Upselling
• English
• Medical Receptionist
• Medical terminology
• Customer service
• Typing
• Clerical experience
• Medical office management
• CRM software (5 years)
• Cold Calling
Certifications and Licenses
Driver's License
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