A Manager Service Representative
Resume:
Tia Stowell
Lyons, NY *****
*********@*****.***
• Hard-working,
• extremely loyal,
• Very quick learner
• Hold a 3.8 GPA.
• looking for a career where I can continue to use and improve on my current skills.
• A place where there are possible promotions that I may work towards.
• A place where I can spend my next 20+ years working happily and successfully
Work Experience
Customer Service Representative
Applegreen - Clifton Springs, NY
March 2024 to Present
• Running cash register,
• stocking,
• inventory,
• preparing food, .
• Jdealing with customer complaints,
• checking in orders,
• banking,
• cleaning,
• pricing items,
• auditing
Accountant
Spinco Metal Products - Newark, NY
March 2022 to September 2023
• Payroll,
• hiring,
• orientation,
• A/P and A/R,
• collecting on overdue payments,
• bank reconciliation,
• filing,
• journal entries,
• Microsoft Excel,
• tracking employees call ins/time off,
• covid pay and family care act pay,
• human resources,
• DOS reports 3 times a week,
• suspend/unsuspend credit accounts due to lack of payment/ paying what is owed,
• general ledgering,
• financial reports.
During the first 90 days I brought their overdue accounts from $-185,000 to $-30,000. By the time I left
we had about 3 accounts that were 60 days past due.
I sat down with employees to help them with getting insurance, receiving family care compensation and
took the time to answer any concerns they may have had.
My monthly bank reconciliation were always to the penny
Manager
William Street Tavern - Lyons, NY
October 2017 to January 2022
• Scheduling
• Hiring
• Inventory/Ordering product
• Payroll
• Planning and putting on events
• Booking entertainment
• First point of contact for distributors
• Social Media
• Coming up with drink and lunch /dinner specials
• Handled any issues customers may have had
• We lost our MAIN cook which devastated us because he took all of his recipes with him. The only other
cook we had was lunch Only and this was because she had 2 kids and no babysitter, so she could only
work while they were in school.. We also could NOT find another cook. We were going to have to close
the bar. That's when my husband volunteered to watch her kids during the dinner shift for FREE! This
absolutely saved us.
• We also lost 2 of our employees so it was myself and one other person. So because of this, I was
working 65+ hours a week, 7days a week.
• I set up events, such as 80's night and Harry Potter Trivia. Both events were massive successes
Education
Associate's degree in Accounting
Finger Lakes Community College - Canandaigua, NY
January 2019 to May 2023
Skills
• General Ledger Accounting
• Accounting
• Journal Entries
• Accounts Payable
• Account Reconciliation
• Bank Reconciliation
• Accounts Receivable
• QuickBooks
• Office Management
• Payroll
• Financial Statement Preparation
• Data Entry
• Auditing
• Tax Experience
Certifications and Licenses
Food Handler Certification
Bartender License
Contact this candidate