Account Manager Sales Associate

Deanna Layne

* *** ******, *******, **. ***** • (860*-***-**** • **********@*****.***

Professional Summary

Accomplished Account Manager offering 15 plus years of experience developing and maximizing disruption and health care sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.

Skills

Product and Service Promotion

Verbal and Written Communication

Relationship Building

Detail-Oriented

Time Management

Webinars

On-site presentations

Reporting for internal and external needs

Work History

AUGUST 1998 – NOVEMBER 2018

Inside Sales Account Manager / Aetna Inc, / Park Ave. New York, NY

Develop overall customer relationship and problem resolution.

Track and update sales activity and customer information through CRM system.

Qualify new sales leads, while maintaining a Well-developed relationship.

Correspond with company staff via webinars and on-site visits for education of products and offered services.

Organized and conducted several seminars for hospital employees to educate and update them regarding available employment benefit options.

Arranged hospital guest speakers to educate management about new employment laws and workplace confidence and morale building techniques.

Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.

Determined problem areas and resolved issues related to profitability and business objectives.

SEPTEMBER 2020 – MAY 2023

Department Manager / Kohl's / Elm Street, Enfield, CT

Skills

Type 96WPM • Proficient with project management software • Team player • Excellent time management skills • Conflict management • Public speaking • Data analytics

Education

Certified Medical Assistant

Morse School of Business / Hartford CT

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