Receptionist/Office Assistant

Taylor A. Payton

*** ******** *****

Wetumpka, AL 36092

(C) 334-***-****

********@*****.***

Experience:

Health Trust Financial January 2017 - Current

Status Coordinator

• Handling agent contracting for all Health Insurance programs we offer for our agents.

• Helping agents build a book of business and earn commissions.

• Working daily in Excel, Microsoft Word, Microsoft Office, PowerPoint and Outlook Express,

• Working and assisting with potential and our current clients to find the right Health Insurance options that fit their needs.

• Answering 8 incoming phone lines.

• Working in the Database to create all commission statements for several of our programs: Christian Medi-Share, Health Values, Safeguard Heath, United Health Care, etc.

• Uploading all commission files to pay all contracted agents each month.

• Working very closely with each of our contracted agents (I have over 8 thousand agents to keep track of and assist) as well as our other programs (Medi-Share, Safeguard, Health Values, United Health Care, etc.) to make sure they are always happy and satisfied.

• Filing, scheduling appointments with clients, and help keeping the office organized. Doug's 2 Salon and Spa September 2014 - April 2016 Front Desk Manager

• Hiring and firing; answering five incoming lines; accounts receivable/payable.

• Placing orders; making deposits; scheduling client's appointments.

• Opening/closing, reconciling cash drawer.

Reinhardt Toyota April 2013 - September 2014

Customer Service Representative & Service Mgr.

• Fielded incoming phone calls during business hours.

• Regularly scheduled service and warranty appointments for customers.

• Processed loaner and rental cars for customers.

Emergi-Cash October 2011 - February 2013

Loan Agent

• Processed title and payday loans for customers.

• Contacted customers for overdue payments.

• Collected title and payday loan payments.

Primary Care Internist October 2009 - March 2010

Filing Clerk

• Fielded incoming phone calls during business hours.

• Filed medical records.

• Delivered charts to doctors and nurses

Education:

• Robert E. Lee- High School Diploma received, Graduated in 2007.

• Troy University- Years attended were 2008 – 2010. References:

• Joseph Summerlin- EZ Rise Ball, Wetumpka, AL: 334-***-****

• Teresa Strickland- State of Alabama, Montgomery, AL: 334-***-****

• Ashley Chandler- Medical Assistant, Montgomery, AL: 251-***-****

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