Travel Consultant Coordinator
Resume:
AYANDA MTHWALI
WILLING TO RELOCATE
ADDRESS ** ******* **, *********
Pietermaritzburg, 3201
South Africa
PHONE 073*******
DATE OF BIRTH 26 Aug 1986
DRIVING LICENSE C1
EMAIL ********@*****.***
PROFILE Experienced international Corporate, Government, Sport Event and VIP travel management consultant, promoted to Account Management Executive. Overall top achiever in class of 2014 travel and tourism. I am professional with strong relationship building skills, service and goal driven, a hard worker who’s committed and dedicated.
EMPLOYMENT HISTORY Travel coordinator
Sep 2021 — Present • Travel arrangements
Freelance • Accommodation arrangement
Pietermaritzburg • Conference arrangements
• Identifying the most cost-effective and efficient travel arrangement Sep 2018 — Nov 2020 International Travel consultant and Acc management executive ATPI • Corporate, Marine and Energy, Sport and event consultant Durban • Domestic, regional, and international flight, car, hotel, and conferencing travel consultant
• Company event Coordinating
• Office Admin
• SAP Business Object
• Analytics
• Excel
• Complaints management
• Financial monthly and weekly reports for clients
• Retention, contract compliance and revenue improvement
• Consult with client on short- and long-term program goals to develop a working year roadmap that is dynamic, measurable, and fluent to attain these goals.
• Negotiating with supplier on behalf of client
• Follow up on outstanding payment
• Making sure my client are satisfactory
• Also attend to important and urgent travel bookings. Nov 2016 — Aug 2018 Travel Consultant
City Of Choice Travel • Corporate and Government travel management Pretoria • Flight, Accommodation, Car, Transfer, conferencing and group bookings Assist with invoicing.
• After Hours Duties
• Conducting travel briefings
• Assuring the efficiency of turnaround time
• Respond to all inquiries within 24 hours
• Assuring of smooth and efficient travel
• Conduct site inspections
• Assuring that the quotes, orders, and invoices correspond
• Conducting checklist for invoicing purposes
• Data capture all bookings into the drive
• Assuring correct supplier invoices are received in time
• Follow up on any outstanding invoices and payment
• Making payment for all suppliers without account
• Provide service to customers via telephone and email Mar 2014 — Nov 2016 Travel consultant
BCD Travel •Corporate and Government travel management Flight, hotel, car Durban and transfer bookings
• Finance
• Provide service to customers via telephone and email Respond to all inquiries within 24hours
• Assuring of smooth and efficient travel
• Insure the efficiency of turnaround time
• Switchboard
•Reception Duties
May 2010 — Feb 2013 Passenger handling and customer service Comair Limited • Reservations and ticketing
Durban • Checking in and boarding passengers.
• Making sure passengers understand the rules and regulations of traveling
• Making sure airline and airport operate in a smooth and efficient manner
• Assisting passengers with efficient way of travel
• Assisting passengers in self-service checking
• making airline announcements
EDUCATION BID Travel Learner-ship Academy CATHSSETA Mar 2013 — Mar 2014 Travel and Tourism
Durban • General Travel and Tourism
• Galileo
• Micro Computer
• Freelance Media Computer
• Certificate of excellence and overall top achiever Feb 2008 — Apr 2009 Skyy Aviation Academy
Durban Aviation
• Airport Operations
• Airline and Airport customer service Cabin crew and license
• Live Fire Fighting
• First Aid
SKILLS Galileo
Logiwiz
Quicktrav
Microsoft
SAP
Communication Skills
REFERENCES Surusha Chauke
ATPI
*******.******@****.***
Sduduzile Mthandeni
City Of Choice Travel
Edgar Dekker
BCD Travel
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