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Travel Consultant Coordinator

Durban, KwaZulu-Natal, South Africa
June 09, 2024

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ADDRESS ** ******* **, *********

Pietermaritzburg, 3201

South Africa

PHONE 073*******

DATE OF BIRTH 26 Aug 1986



PROFILE Experienced international Corporate, Government, Sport Event and VIP travel management consultant, promoted to Account Management Executive. Overall top achiever in class of 2014 travel and tourism. I am professional with strong relationship building skills, service and goal driven, a hard worker who’s committed and dedicated.

EMPLOYMENT HISTORY Travel coordinator

Sep 2021 — Present • Travel arrangements

Freelance • Accommodation arrangement

Pietermaritzburg • Conference arrangements

• Identifying the most cost-effective and efficient travel arrangement Sep 2018 — Nov 2020 International Travel consultant and Acc management executive ATPI • Corporate, Marine and Energy, Sport and event consultant Durban • Domestic, regional, and international flight, car, hotel, and conferencing travel consultant

• Company event Coordinating

• Office Admin

• SAP Business Object

• Analytics

• Excel

• Complaints management

• Financial monthly and weekly reports for clients

• Retention, contract compliance and revenue improvement

• Consult with client on short- and long-term program goals to develop a working year roadmap that is dynamic, measurable, and fluent to attain these goals.

• Negotiating with supplier on behalf of client

• Follow up on outstanding payment

• Making sure my client are satisfactory

• Also attend to important and urgent travel bookings. Nov 2016 — Aug 2018 Travel Consultant

City Of Choice Travel • Corporate and Government travel management Pretoria • Flight, Accommodation, Car, Transfer, conferencing and group bookings Assist with invoicing.

• After Hours Duties

• Conducting travel briefings

• Assuring the efficiency of turnaround time

• Respond to all inquiries within 24 hours

• Assuring of smooth and efficient travel

• Conduct site inspections

• Assuring that the quotes, orders, and invoices correspond

• Conducting checklist for invoicing purposes

• Data capture all bookings into the drive

• Assuring correct supplier invoices are received in time

• Follow up on any outstanding invoices and payment

• Making payment for all suppliers without account

• Provide service to customers via telephone and email Mar 2014 — Nov 2016 Travel consultant

BCD Travel •Corporate and Government travel management Flight, hotel, car Durban and transfer bookings

• Finance

• Provide service to customers via telephone and email Respond to all inquiries within 24hours

• Assuring of smooth and efficient travel

• Insure the efficiency of turnaround time

• Switchboard

•Reception Duties

May 2010 — Feb 2013 Passenger handling and customer service Comair Limited • Reservations and ticketing

Durban • Checking in and boarding passengers.

• Making sure passengers understand the rules and regulations of traveling

• Making sure airline and airport operate in a smooth and efficient manner

• Assisting passengers with efficient way of travel

• Assisting passengers in self-service checking

• making airline announcements

EDUCATION BID Travel Learner-ship Academy CATHSSETA Mar 2013 — Mar 2014 Travel and Tourism

Durban • General Travel and Tourism

• Galileo

• Micro Computer

• Freelance Media Computer

• Certificate of excellence and overall top achiever Feb 2008 — Apr 2009 Skyy Aviation Academy

Durban Aviation

• Airport Operations

• Airline and Airport customer service Cabin crew and license

• Live Fire Fighting

• First Aid

SKILLS Galileo





Communication Skills

REFERENCES Surusha Chauke



Sduduzile Mthandeni

City Of Choice Travel


Edgar Dekker

BCD Travel


Contact this candidate