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Travel Consultant Coordinator

Location:
Durban, KwaZulu-Natal, South Africa
Posted:
June 09, 2024

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Resume:

AYANDA MTHWALI

WILLING TO RELOCATE

ADDRESS ** ******* **, *********

Pietermaritzburg, 3201

South Africa

PHONE 073*******

DATE OF BIRTH 26 Aug 1986

DRIVING LICENSE C1

EMAIL ad6asy@r.postjobfree.com

PROFILE Experienced international Corporate, Government, Sport Event and VIP travel management consultant, promoted to Account Management Executive. Overall top achiever in class of 2014 travel and tourism. I am professional with strong relationship building skills, service and goal driven, a hard worker who’s committed and dedicated.

EMPLOYMENT HISTORY Travel coordinator

Sep 2021 — Present • Travel arrangements

Freelance • Accommodation arrangement

Pietermaritzburg • Conference arrangements

• Identifying the most cost-effective and efficient travel arrangement Sep 2018 — Nov 2020 International Travel consultant and Acc management executive ATPI • Corporate, Marine and Energy, Sport and event consultant Durban • Domestic, regional, and international flight, car, hotel, and conferencing travel consultant

• Company event Coordinating

• Office Admin

• SAP Business Object

• Analytics

• Excel

• Complaints management

• Financial monthly and weekly reports for clients

• Retention, contract compliance and revenue improvement

• Consult with client on short- and long-term program goals to develop a working year roadmap that is dynamic, measurable, and fluent to attain these goals.

• Negotiating with supplier on behalf of client

• Follow up on outstanding payment

• Making sure my client are satisfactory

• Also attend to important and urgent travel bookings. Nov 2016 — Aug 2018 Travel Consultant

City Of Choice Travel • Corporate and Government travel management Pretoria • Flight, Accommodation, Car, Transfer, conferencing and group bookings Assist with invoicing.

• After Hours Duties

• Conducting travel briefings

• Assuring the efficiency of turnaround time

• Respond to all inquiries within 24 hours

• Assuring of smooth and efficient travel

• Conduct site inspections

• Assuring that the quotes, orders, and invoices correspond

• Conducting checklist for invoicing purposes

• Data capture all bookings into the drive

• Assuring correct supplier invoices are received in time

• Follow up on any outstanding invoices and payment

• Making payment for all suppliers without account

• Provide service to customers via telephone and email Mar 2014 — Nov 2016 Travel consultant

BCD Travel •Corporate and Government travel management Flight, hotel, car Durban and transfer bookings

• Finance

• Provide service to customers via telephone and email Respond to all inquiries within 24hours

• Assuring of smooth and efficient travel

• Insure the efficiency of turnaround time

• Switchboard

•Reception Duties

May 2010 — Feb 2013 Passenger handling and customer service Comair Limited • Reservations and ticketing

Durban • Checking in and boarding passengers.

• Making sure passengers understand the rules and regulations of traveling

• Making sure airline and airport operate in a smooth and efficient manner

• Assisting passengers with efficient way of travel

• Assisting passengers in self-service checking

• making airline announcements

EDUCATION BID Travel Learner-ship Academy CATHSSETA Mar 2013 — Mar 2014 Travel and Tourism

Durban • General Travel and Tourism

• Galileo

• Micro Computer

• Freelance Media Computer

• Certificate of excellence and overall top achiever Feb 2008 — Apr 2009 Skyy Aviation Academy

Durban Aviation

• Airport Operations

• Airline and Airport customer service Cabin crew and license

• Live Fire Fighting

• First Aid

SKILLS Galileo

Logiwiz

Quicktrav

Microsoft

SAP

Communication Skills

REFERENCES Surusha Chauke

ATPI

ad6asy@r.postjobfree.com

072*******

Sduduzile Mthandeni

City Of Choice Travel

083*******

Edgar Dekker

BCD Travel

031*******



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