Customer Service Call Center
Resume:
Laura Armacost
willing to learn, smart, outgoing. just give me a chance
Georgetown, OH 45121
********.*****@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Community Choice Financial - Cincinnati, OH
July 2022 to Present
Telemarketer
RDI Corporation - Milford, OH
October 2017 to August 2018
I sale Starz n Encore on behalf Direct . I was top producer several times. Shipping/Receiving Clerk
DeviCore - Blue Ash, OH
April 2017 to September 2017
Read invoice, pick the product, ready for shipping. Solderer/Assembler
ATI Industrial Automation - Batavia, OH
April 2015 to December 2015
Soldering different parts on the windshields. Package to be sent off. Private Caregiver
eastgate village - eastgate ohio
January 2009 to January 2014
Take care of the elder.
Education
ged
felicity - Ohio
1988 to 2000
Skills
• Healthcare (5 years)
• Machine operator (2 years)
• Customer Service Experience (1 year)
• Telemarketing
• Call Center
• Telephone
• Customer Service
• Telesales
• Sales
• Salesforce
• Caregiving
• Patient Care
• Meal Preparation
• Vital Signs
• Cold Calling
• Home Care
• Laundry
• Infection Control Training
• Telemarketing
• Customer service
• Sales
• Cold calling
Awards
Top producer
March 2016
Top producer at rdi
Top Producer
April 2018
Top producer at rdi
Top Producer
February 2018
Top Producer at rdi
Certifications and Licenses
First Aid CPR AED
October 2018 to Present
American Heart Association course for Health Care Provider CPR. And the online course. Ohio Department of Medicaid - Electronic Visit Verification. October 2018 to Present
driver's license
Present
CNA
September 2020 to Present
Assessments
Sales skills — Proficient
May 2021
Influencing and negotiating with customers
Full results: Proficient
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Completed
June 2021
Responding to customer situations with sensitivity Full results: Completed
Attention to detail — Proficient
October 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Call center customer service — Completed
May 2021
Demonstrating customer service skills in a call center setting Full results: Completed
Customer service — Completed
November 2021
Identifying and resolving common customer issues
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Very outgoing, caring, energetic woman. Im a fast learner and im always willing to learn something new.
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