Customer Service High School

Skills

Rehabilitation Counseling

Individual / Group Counseling

Supervised Consumer Provider Program

Crisis Intervention

Customer Service (5 years)

Tutoring Experience

Microsoft Office

Trained clients on computer skills

Work Experience

Peer Facilitator 2011-2012

Northeast Independent Living Center

Salem, MA

Ran group for people with mental illness.

Provided encouragement and support.

Vocational Rehabilitation Counselor September 1996 - January 2010

Massachusetts Rehabilitation Commission

Boston, MA & Salem, MA

Counseled and provided guidance to adults with disabling conditions including mental, physical and substance abuse issues.

Maintained computer records and communicated by phone and in writing.

Assisted young adults transitioning from high school to adult services as an intern.

Volunteer Experience

Clubhouse Associate 2013- Present

Salem Connection Clubhouse – Salem, MA

Receptionist 2018

Disability Resource Center – Salem, MA

Education

Masters in Rehabilitation Counseling 1994

Certificate of Graduate Studies in Transitional Services

Northeastern University - Boston, MA

Bachelor’s Degree in Economics 1988

Certificate in International Relations

University of Massachusetts – Boston, MA

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