Customer Service Human Resources
Resume:
Claribel Valdez
Clerical/ Administrative/HR
Oxnard, CA 93033
***********@*****.***
Over 25 years in Customer Service. Over 10 years in Human Resources/Recruiting . Bilingual, multitasking exp.
Authorized to work in the US for any employer
Work Experience
Customer Service
Party Supply Depot - Oxnard, CA
August 2021 to Present
Customer service, cashier, sales, training new employees, cleaning,stocking of merchandise. Loading and unloading.
Office Manager
Lyneer Staffing Solutions - Oxnard, CA
January 2022 to April 2024
• Develop and incorporate an effective recruitment strategy
• Produce and update job specifications and descriptions
• Arrange recruitment materials
• Post job ads on the company’s website, social media channels, and relevant job boards
• Evaluate resumes, cover letters, and job applications
• Perform interviews and evaluate the candidates’ skills, knowledge, and experience
• Follow up with successful candidates and update the company’s internal records
• Be a point of contact between the candidate and the company during the selection process
• Utilized online recruiting resources and in-house Applicant Tracking Systems to identify and help candidates fully understand the opportunity.
• Managed and updated internal applicant tracking systems with accuracy and integrity.
• Experience with multiple Applicant Tracking Systems including implementation and training.
• Assessed new Applicant Tracking Systems and presented recommendations to leadership.
• Utilized applicant tracking systems to manage candidates.
• Payroll
Personnel Supervisor
Select Staffing - Dalton, GA
May 2018 to August 2021
Personnel Recruiter-
• Screen, recruit, and interview potential employees
• On-board and train new employees
• Implement company culture, values and policies
• Provide management with requested reports and documents
• Coordinate events focused on employee recognition
• Accurately maintain employee files
Responsibilities
• Design and implement overall recruiting strategy
• Develop and update job descriptions and job specifications
• Perform job and task analysis to document job requirements and objectives
• Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
• Source and recruit candidates by using databases, social media etc
• Screen candidates resumes and job applications
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
• Assess applicants' relevant knowledge, skills, soft skills, experience and aptitudes
• Onboard new employees in order to become fully integrated
• Monitor and apply HR recruiting best practices
• Provide analytical and well documented recruiting reports to the rest of the team
• Act as a point of contact and build influential candidate relationships during the selection process
• Promote company's reputation as "best place to work" Customer Service
Columbia Recycling - Dalton, GA
June 2017 to November 2017
Shipping and Receiving, completed paper work for truck drivers, weight tankers in and out, purchasing, copies, customer service, answering phones, translate, inventory, filling, Responsibilities
• Plan shipments based on product availability and customer requests
• Track orders to ensure timely deliveries
• Prepare shipping documents (like invoices, purchase orders and bills of lading)
• Coordinate our supply chain procedures to maximize quality of delivery
• Schedule shifts for our drivers and warehouse staff
• Maintain updated records of orders, suppliers and customers
• Oversee the levels of our warehouse stock and place orders as needed
• Provide information to customers about the status of their orders Purchasing Clerk
Russell Stover Chocolates - Corsicana, TX
August 2014 to February 2016
Purchasing Items, making copies, filling, keeping up with inventory of entire facility, order supplies for every department, answering phones, helping out with human resource, faxing, translate Responsibilities
• Monitor stock levels and identify purchasing needs
• Research potential vendors
• Track orders and ensure timely delivery
• Update internal databases with order details (dates, vendors, quantities, discounts)
• Conduct market research to identify pricing trends
• Evaluate offers from vendors and negotiate better prices
• Prepare cost analyses
• Maintain updated records of invoices and contracts
• Follow up with suppliers, as needed, to confirm or change orders
• Liaise with warehouse staff to ensure all products arrive in good condition Human Resource assistant
Beaulieu Of America/Randstad - Chatsworth, GA
January 2013 to May 2013
Human Resource assistant-interviewing, making calls, doing orientation, filling, translate, making badges, placing people in jobs, talking to supervisors every day.. Responsibilities
• Assist with day to day operations of the HR functions and duties
• Provide clerical and administrative support to Human Resources executives
• Compile and update employee records (hard and soft copies)
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
• Coordinate HR projects (meetings, training, surveys etc) and take minutes
• Deal with employee requests regarding human resources issues, rules, and regulations
• Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)
• Communicate with public services when necessary
• Properly handle complaints and grievance procedures
• Coordinate communication with candidates and schedule interviews
• Conduct initial orientation to newly hired employees
• Assist our recruiters to source candidates and update our database Assistant Staffing Manager
Corporate Solutions - Dalton, GA
May 2006 to March 2013
Recruiter, answering calls, interviewing, customer service, delivering checks, visiting clients, taking clients to lunch, translate, performing orientations, performing drug tests, training new staff, helped with payroll process, filling in when manage was out, multi task Office Manager Assistant
Act Technologies - Dalton, GA
May 2006 to October 2009
Shipping and receiving, answering calls, customer service, translate, filling, keeping up with inventory in entire company, ordering supplies, creating BOL for truck drivers, running errands Education
License
Georgia Beauty Academy - Dalton, GA
October 2012
High School Diploma
Oxnard High School - Oxnard, CA
July 1996
Skills
• Project Coordination
• Purchasing
• HR Sourcing
• Recruiting
• Employee Orientation
• Logistics
• Office Management
• Talent acquisition
• Interviewing
• Workers' compensation
• Interviewing
• Talent acquisition
• Sourcing
• Human resources
• Customer service
• Clerical experience
• Recruiting
• Project coordination
• HR sourcing
• Payroll
• Sales
• Office management
• Leadership
• Purchasing
• Supervising experience
• Cash register
Contact this candidate