Customer Service Warehouse Operations

Name: ABDIFATAH AJAIB

Summary:

Experienced logistics and sales professional with a proven track record in freight receiving and customer service. At Horyal Wholesalers, adept at managing the receipt, inspection, and organization of shipments, ensuring inventory accuracy and efficient warehouse operations. Demonstrated ability to collaborate with cross-functional teams to streamline processes and enhance delivery efficiency. At Falah Distributors, excelled in understanding customer needs, providing tailored product recommendations, and achieving sales targets. Possess strong communication, organizational, and problem-solving skills, with a commitment to delivering high-quality service and driving business success.

Freight Receiver

Horyal Wholesalers, Kismayu

January 2022 – January 2023

• Coordinated and managed the receipt of freight shipments, ensuring accuracy in the inventory system.

• Inspected incoming shipments for compliance with specifications and reported any discrepancies.

• Organized and maintained the warehouse, optimizing space and improving efficiency.

• Collaborated with the sales and logistics teams to ensure timely and accurate delivery of products.

Salesperson

Falah Distributors, Kismayu

June 2020 - December 2021

• Engaged with customers to understand their needs and provide product recommendations.

• Achieved sales targets consistently through effective customer service and sales techniques.

• Maintained up-to-date knowledge of product features and benefits, providing detailed information to customers.

• Managed sales transactions, handled cash, and processed payments accurately.

Skills

• Inventory Management

• Shipment Inspection

• Warehouse Organization

• Customer Service

• Sales Techniques

• Cash handling.

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