High School Nursing Assistant
Resume:
ROSE MARIE TONEY
****** Truluck Road
Olanta, SC 29114
****************@*****.***
OBJECTIVE To obtain a position where I can utilize my skills and abilities to further facilitate the quality of business and provide an atmosphere that is conducive for professional growth.
EDUCATION
August 2009 Florence Darlington Technical College, Florence, South Carolina
Took courses for a degree majoring in Business with a concentration in Management.
August 2001 – October 2001 Lake City Vocational School, Lake City, South Carolina
Certified Nursing Assistant
Lake City High School, Lake City, South Carolina
High School Diploma
EXPERIENCE
1995 – Present JP Morgan Chase, Florence, South Carolina
Senior Lead Compliance Specialist: (May 2010 – Present) In this position, I participate in the initial process inquiry sessions and document the actions taken by the business to correct the issues tested. I develop specific test plans for one or more controls within each of the processes tested. Then execute the testing process according to the validation methodologies provided. Once completed review and organize all evidence and related documentation supporting the test results. The test results are communicated to the Bankruptcy and Foreclosure Departments. Management from the perspective areas escalates issues or adverse results for review. Then I conduct the results confirmation meetings with the respective SMEs and business owners.
JP Morgan Chase, Florence, South Carolina
Quality Specialist II: (April 2008 – May 2010) In this position, I audit Home Modifications to ensure they were underwritten within the Investor guidelines. I had to make sure the Underwriter underwrote the file correctly and provide the necessary feedback if it was not.
JP Morgan Chase, Florence, South Carolina
Senior Underwriter: (March 2005 – April 2008) In this position, I underwrote Home Modification Loans to help homeowners save their home. To perform this job, I reviewed the applicant's credit and financial reports, meet with applicants to obtain more information about their loans, explain the application process or the different types of modifications that are available and approve (or deny) applications.
Washington Mutual, Florence, South Carolina Name Change Assumptions Research Analyst: (March 2003 – March 2005) As an Assumptions Research Analyst I reviewed documents due to a marriage, divorce, death or some other event to determine if a name change or an assumption is needed.
Fleet Mortgage – Washington Mutual, Florence, South Carolina Bankruptcy/Foreclosure Research Specialist: (June 2002 – March 2003) As a foreclosure specialist my job was to help mortgage lenders take back and sell the homes of consumers who did not make their mortgage payments. As a bankruptcy specialist, I handled the accounts of customers who filed for bankruptcy. I had to understand bankruptcy legislation and know how to read and apply a variety of legal documents to individual cases.
April 2001 – June 2002 Fleet Bank, Brooklyn, New York
Financial Advisor Associate: I was a floater in this position. I worked as a Customer Service Representative and a Teller. As a Customer Service Representative, I worked directly with customers with questions and concerns regarding their bank accounts. If there was an issue with their account, I researched the problem and provided a solution. As a Teller, I assisted customers with transactions, via opening and closing of bank accounts. I also made deposits and withdrawals to the accounts. In this position I worked directly with customers 100% of the day.
March 1995 – March 2001 Fleet Mortgage, Florence, South Carolina Litigation Specialist: As a Default Litigation Specialist, I gathered documents for Hearings, Trials, Mediations and Depositions. I had to be very knowledgeable with both Core and Default Servicing. As a Litigation Specialists, I assisted attorneys during the litigation process. I coordinated legal documents--such as pre-claim investigations, pleadings, interrogatories, and depositions--lawyers may require for closings, hearings, and trials.
CERTIFICATIONS/SKILLS
LPS
Lender Live
Microsoft Outlook
I-Vault
DWS
Agent Desktop
MSP
Trackall
Microsoft Windows
Blueprint Reading
AC/DC Voltage Meter Certification
Windows
Microsoft Office 2000 –
Excel
PowerPoint
HONORS
Employee of the Month in years 2007 and 2008
Cooper Award for best Customer Service Representative in 2002
REFERENCES
Will be furnished upon request
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