Boca Raton Real Estate
Resume:
Marina Lazarev
Address: Boca Raton, Florida
Phone: +1-561-***-****
E-mail: ***********@*****.***
Education:
Kharkov State University of Food Technology and Trade
Year of the end 2007
Department: accounting and audit specialist
Specialty: accountant
Degree: Master
Languages:
English - intermediate
Ukrainian - native
Russian - native
German - at school
Training programs, certificates:
Goald Coast School (Boca Raton, Florida)
Real Estate Certificate, 2023
Radio and TV school (Kyiv, Ukraine)
Year of the end 2016
Got education as a TV producer
organization of the filming process, the correct calculation of estimates and workdays, sale of the finished product
School of sales representatives (Kharkov, Ukraine)
Year of the end 2013
Training and education of the sales managers
Personal growth trainings (Kharkov, Ukraine)
Year of the end 2013
Development and formation of useful skills, development of new behavioral strategies, getting feedback, awareness of their values and goals, the acquisition of friends, getting new emotions.
School of managers Abis (Kharkov, Ukraine)
Year of the end 2008
Efficient and technological management
Psychological trainings
Year of the end 2008
Base of psychology, human interaction and human relationships
Work experience:
Member Service Representative
October 2022-August 2023 (10 month)
VillageCareMAX (NY, NY)
Responsible for handling all calls that come through call center and serves as the main point of communication for the Interdisciplinary Team responsible for assisting members in accessing services, solving problems and communicating with other members of the Interdisciplinary Care Team.
• Handles incoming telephone calls and answers questions for members and providers, and assists members in accessing all necessary covered and non-covered services in conjunction with plan of care.
• Assists members in arranging appointments with physicians and other health care provider services.
• Assists members in selection of participating providers.
• Assists the Care Manager in performing non-clinical member tasks.
• Facilitates communication between members, subcontractors,
providers and Care Managers.
• Communicates effectively with members with special needs by
utilizing mechanisms such as Interpretation vendor, TTY/Telebraille,
large print Braille, talking adaptive equipment, etc.
• Assists members with accessing translation services.
• Responds to non-clinical complaints. Logs member and subcontractors’
complaints and grievances.
• Resolves same day complaints/grievances where possible.
• Provides plan information to new members, family members or other
representatives.
• Answers inquiries from prospective members or referral sources.
• Participates in special projects in response to program needs.
Producer on the Ukrainian TV news
November 2015 - June 2016 (7 month)
TOV TV and Radio Company "Ukraine" (https://kanalukraina.tv)
-Presence in the planning of the news and participation in the discussion of news in the program
-pilot preparation
-permission to filming
-film crew accreditation
-coordination of film crews at different locations, considering the work shift, time of use of filming equipment and the news release
-organization of live broadcasts
-preparation of film crews for filming in war zones
-optimal distribution of filming equipment and working hours of employees
-control of labor shifts and processing operators
Personal Assistant
May 2014 - March 2015 (10 months)
Construction Company "Slobodskaya Stroitelnaya Artel"
-communication with foreign clients
- Search and book flights, hotels
- planning business trips for employees and managers
- Organization of corporate events staff
- writing articles
- Design of advertising brochures and catalogs
- Organization and participation in international auctions
Office Manager
June 2012 - October 2012 (5 months)
Ava-pools (http://avapools.com.ua )
- Organization of the office
- Purchase of necessary goods to the office
- Staff recruitment
- control personnel on the executed works
- Payment of employees
- Organization and monitoring of the effectiveness of advertising products
-managing and updating of the company’s website
- Control and timely payment of invoices of the company
- Work with the program's Microsoft World and Exel, partially Correl Draw;
- Work on the Internet, search and selection of the necessary information;
- writing promotional articles in the media
- accounting gift cards and other means of advertising
Administrator - Translator
April 2009 - December 2011 (2 years 9 months)
Travel and translate agency
- Meeting of foreign visitors
- Settlement and organization comfortable stay
- Consultation and providing the desired services for guests
- Interpretation and translation
- Control of translators, work in the agency
- Salary payment
- Organization transportation services, and others
- organization of the excursions
Shop Assistant
October 2008 - March 2009 (6 months)
Jewelry store
- Provision of advice on the range of shops, assistance in choosing a product
- Reception, registration, marking of goods
- Display of goods on the specialized shelves
- Work with cash register
- Documentation of conducting cash
- drafting work schedules for employees
Secretary - Administrator
August 2007 - August 2008 (1 year 1 month)
Design Studio
- planning workday of the owner (meetings, phone calls), preparation of meetings
- Reception and distribution of telephone calls, faxes and e-mail
- Implementation of communication between the different departments and suppliers to achieve the goals of the owner
- purchase office supplies and consumables for office equipment
- Accounting, control and documentation that goes to the signature of the owner
- perform personal errands of the owner
- ensure the smooth running of the office
- making presentations, meetings, negotiations, meeting guests and customers
- providing a comfortable working atmosphere (music, cleanliness of the office)
- call forwarding
Accountant-cashier
March 2007 - May 2007 (3 months)
PE «Automotive"
- Work with current documentation
- Clearance of receipts - spending bills
- Behavior of the primary accounting
- Work with PC
- Communication with suppliers, issuing invoices
Shop assistant
October 2005 - January 2007 (1 year 4 months)
Shop "Norma"
- Knowledge of the store’s goods (food composition, date of manufacture), consulting buyers
- Prevention and conflict resolution
- Documentation of conducting cash
-working reporting
- date tracking of products and timely removal of products from sale \
-reception phone calls
-signing deliveries of products
- create goods showcases
- Participation in developing effective sales techniques
-daily monitoring and making a list of the required finished products in accordance with the wishes of customers and sales
-work with cash register
Additional information
Computer skills:
Application software: Microsoft Office, Excel, Word, Internet, 1C
Personal qualities:
- Analytical mind
- Resistance to the stress
- Responsibility
- Sociability
- Ability to the multitask
- Business ethics
- Teamwork
- keeping primary documentation
- Easily trained
- Organizational skills
- Compulsion
- Presentable appearance
- Active life position
- Commitment to professional and personal growth
- Punctuality
- Honesty, integrity
Other important information:
-Travel, Attractions and Events
-Literacy
-Phone Etiquete
-Guest relations experience
-PC and Internet personal use
-driving license
-own car
Hobbies and interests:
-to raise kids
- loving mother
-best wife for my husband
- Spirituality, yoga
- Tennis
- Horse riding
- Dogs
- embroidering
- Drawing, painting
- Personal self-development, introspection
- Psychology
-Wake surf
-Wrote a book, looking for sponsors
-loving life and positive vibe
Contact this candidate