Medical Assistant Patient Care

Kimberly Jeter

Montgomery, AL *****

334-***-**** - ***************@*****.***

Professional Summary

Dedicated candidate eager to leverage knowledge in social services and program development. Skilled at providing guidance, support and assistance. Strong communication and management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Skills

Organizational Skills

Documentation

Critical Thinking

Sterile Procedures and Techniques

Direct Patient Care

EMR Systems

Patient Care Coordination

Compassionate

Medical terminology knowledge

Work History

06/2023 to Current

Medical Assistant

Jackson Clinic, Cardiothoracic Surgery – Montgomery, AL

Obtained client medical history, medication information, symptoms, and allergies.

Performed medical records management, including filing, organizing and scanning documents.

Called and faxed pharmacies to submit prescriptions and refills.

Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.

Taught patients about medications, procedures, and care plan instructions.

Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

04/2022 to 05/2023

Office Manager

Jackson Clinic Urology – Montgomery, AL

Supervised administrative staff, driving front office operations and continuous workflow.

Implemented office procedures, creating streamlined processes.

Resolved patient inquiries and complaints with timeliness and professionalism.

Delivered quality service to staff and patients.

01/2021 to 04/2022

Prostate Cancer Navigator

Jackson Clinic Urology – Montgomery, AL

Developed individual case plan with goals, objectives, and activities to meet patient needs.

Assisted patients in completing forms for services and benefits.

Recognized factors causing reaction or changes in patient's condition or behavior.

Assisted patients in accessing community resource services.

10/2013 to 01/2021

Medical Assistant

Jackson Clinic Urology – Montgomery AL

Documented medical data in patient charts, facilitating accurate records.

Supported physicians in examinations, procedures, and diagnostic tests.

Triaged patients and performed vital checks for patient flow facilitation.

Helped prepare medical instruments and equipment.

Conducted pre-authorizations and referrals to meet third-party insurer. requirements.

05/1998 to 10/2013

Medical Assistant

John Michael Karst M.D. – Montgomery, AL

Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines.

Scheduled appointments and maintained patient records.

Educated patients about their conditions and treatments.

Worked interdependently with other professionals to provide quality health care to patients.

Assisted physicians and nursing personnel with injections, phlebotomy, and other patient care procedures.

Education

Expected in 12/2024

Bachelor Of Science (B.S.) In Human Services with Minor in Case Management Candidate

Troy University Montgomery Campus - Montgomery, AL

05/1998

Associate In Science (A.S.) In Clinical Medical Assisting

South University - Montgomery, AL

Personal Information

Title: OFFICE MANAGER/MEDICAL ASSISTANT

References available upon request.

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