Customer Service Registered Nurse
Resume:
Sharita Springs
Charlotte, NC *****
****************@*****.***
Who is highly energetic, outgoing and detail-oriented and handles multiple responsibilities simultaneously while providing exceptional customer service. Highly enthusiastic customer service professional with over 6 years client interface experience. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Material Handler
Carolinas HealthCare System - Charlotte, NC
October 2016 to April 2023
Load and unload inventory from loading docks, delivery trucks, storage areas, and production areas. Ensure all incoming delivery matches the company purchase order. Store cargo in assigned locations using cargo boards and pallets. Manage inventory by identifying, cataloging, and recording the location of inventory. Record the number of units handled and moved every day using production sheets. Operate various machinery including booms, cameras, cranes, and forklifts to handle materials and inventory.
Analyze pick sheets based on clients' orders and pull the appropriate products for each order. Track supply levels and regularly submit purchasing recommendations. Contact vendors for pick-ups or returns.
Comply with all safety and health regulations.
PSA
Atrium Health - Charlotte, NC
September 2019 to February 2023
Assists in maintaining a safe environment and remains with the patient at all times to provide on-going observation of the patient and alert the nursing staff as patient care needs arise
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The Patient Safety Attendant performs all job responsibilities in a safe manner, functioning under the supervision of the Registered Nurse
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Maintain a safe environment and remain with patient always to provide the appropriate level of observation to patient as delegated by the Registered Nurse
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Appropriately document information that is required during the patient observation experience
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Perform handoff communication with the Registered Nurse regarding pertinent patient information
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Assist nursing team in maintaining a ligature-resistant or ligature free environment as appropriate to the clinical setting
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Notify and update the licensed nurse of immediate patient safety, patient care, and staff needs
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Fosters positive and professional communication between patients and staff
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Adhere to all policies and procedures
Cargo Handler
LGSTX Services - Charlotte, NC
January 2021 to October 2022
Loading cargo onto and off of planes
Properly transferring cargo between planes
Designing an appropriate load plan based on cargo quantity and weight Using computers and charts to calculate compartmental load weights Signing the finalized load plan and/or manifest
Securing all cargo during loading to reduce risk of shifting Addressing cargo-related issues should they arise
Following all government regulations and company policies Safely operating forklifts, conveyors, trucks, and other equipment Ramp Agent
LGSTX Services - Charlotte, NC
January 2021 to October 2022
marshaling aircraft, loading/unloading and sorting freight and baggage, servicing the aircraft, assisting with pushback and towing, deicing and other duties as assigned. Starbucks Barista
Carolinas HealthCare System - Charlotte, NC
September 2017 to September 2018
Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages. Cleaning and sanitising work areas, utensils and equipment. Cleaning service and seating areas.
Describing menu items and suggesting products to customers. Grill Cook/Cashier/ patient services
CHS Corporate - Charlotte, NC
October 2016 to February 2017
Cook 2
Cook/Prep
HMS HOST - Charlotte, NC
August 2013 to October 2016
Responsibilities
• Operates a variety of kitchen equipment
• Cleans and sanitizes work stations and equipment
• Follows recipes and/or product direction for preparing, seasoning, cooking, tasting, carving and serving food items.
Delivery Driver
Domino's Pizza (E.M. PIZZA, INC.) - Charlotte, NC
February 2015 to September 2016
Checking orders before delivery to ensure that the correct products have been made, and that charges are accurate. Transporting items to customers at their desired locations. Managing cash and card payments upon delivery, as needed. Adhering to road and traffic regulations Packer
Employment Plus - Charlotte, NC
January 2013 to August 2013
Maintained proper stock levels on a line
• Helped achieve company goals by supporting production workers.
• Pack and shipped product according to packing list
• Maintained clean area on and around line
Shift Leader Manager
Pilot Travel Center - Charlotte, NC
March 2008 to December 2012
Issue receipts, refunds, credits, or change due to customers
• Assist customers by providing information and resolving their complaints
• Greet customers entering establishments
• Answer customers' questions, and provide information on procedures or policies
• Sell tickets and other items to customers
• Process merchandise returns and exchanges
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
• Stock shelves, and mark prices on shelves and items
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
• Supervise others and provide on-the-job training
• Cash checks for customers
Cook
Captain D's - Charlotte, NC
March 2008 to December 2012
Clean food preparation areas, cooking surfaces, and utensils
• Maintain sanitation, health, and safety standards in work areas
• Verify that prepared food meets requirements for quality and quantity
• Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time
• Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions
• Measure ingredients required for specific food items being prepared
• Take food and drink orders and receive payment from customers
• Wash, cut, and prepare foods designated for cooking
• Serve orders to customers at windows, counters, or tables
• Prepare and serve beverages such as coffee and fountain drinks Packer, Order Puller
Addeco - Charlotte, NC
February 2006 to March 2008
Load materials and products into package processing equipment
• Record product, packaging, and order information on specified forms and records
• Examine and inspect containers, materials, and products to ensure that packing specifications are met
• Measure, weigh, and count products and materials
• Mark and label containers, container tags, or products, using marking tools
• Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks
• Assemble, line, and pad cartons, crates, and containers, using hand tools
• Obtain, move, and sort products, materials, containers, and orders, using hand tools Front Desk Clerk, Housekeeping
MOTEL 6 - Charlotte, NC
January 2005 to September 2005
Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met
• Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
• Keep storage areas and carts well-stocked, clean, and tidy
• Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers
• Hang draperies and dust window blinds
• Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors
• Replace light bulbs
• Answer telephones and doorbells
January, 2001 to September 2002
Education
High School Diploma
Midwood High School - High Point, NC
September 2023 to September 2023
Skills
• Customer Service (10+ years)
• Shift Supervisor (5 years)
• Packing (3 years)
• Pallet Jack (4 years)
• Picker Packer (4 years)
• Stockroom (5 years)
• Shipping (4 years)
• Materials Handling (5 years)
• Barista Experience (1 year)
• Coffee Experience (1 year)
• Food Production (5 years)
• Food Preparation (5 years)
• Warehouse experience (8 years)
• Order Picking (3 years)
• Shipping & Receiving (4 years)
• Manufacturing (8 years)
• Cleaning (3 years)
• Assembly (2 years)
• Driving (10+ years)
• Custodial experience (2 years)
• Restaurant experience (5 years)
• Food service (7 years)
• Warehouse distribution (10+ years)
• Supervising experience (5 years)
• Heavy lifting (4 years)
• General Labor (5 years)
• Warehouse Associate (8 years)
• Microsoft Office (2 years)
Certifications and Licenses
Driver's License
Certified Behavioral Health Technician
Additional Information
Skills and Abilities
• Energetic work attitude
• Customer service expert
• Adaptive team player
• Opening/closing procedures
• Safety-oriented
• Excellent at Multi-tasking
• Cash handling accuracy
• Excellent communication skills
• Energetic self-starter
• Reliable and punctual
• Packing and scanning orders
• Dedication to product quality
Contact this candidate