Customer Service Supply Chain
Resume:
Demetrius Boyd
Cincinnati, OH *****
*****************@*****.***
Objective: Utilize obtained skills in problem solving, quick response, and critical thinking, to protect the assets and employs of the business.
Education: 2000-2004 North Cobb Highschool Kennesaw, GA
Skills:
10+ year’s Customer Service
10+ year’s Hospitality Experience
10+ year’s Sales Experience
5+ year’s Warehouse Assistant
2+ year’s Security Enforcement Officer
Commercial Machine Operations
Leadership
Problem Solving
Order Assembler
Supply Chain Operations
First Aid CPR AED AHA certified
Authorized to work in the US for any employer
Experience:
01/2021 to Present Aegis Protective Services Cincinnati, OH
Security Guard
Knowledge of safety and security procedures
Communication
Conflict Resolution
Alarm systems and video surveillance
Patrolling
2017 to 2019 Zenith Cincinnati, OH
Order Picker
Adhere to health & safety policies and quality standards
Operate commercial machinery
Locate and retrieve inventory with accuracy
Efficiently fulfill customer orders
2012 to 2017 Pierre Foods Cincinnati, OH
Machine Operator
Communicate with team members to ensure quality control accuracy
Basic machinery & equipment operation and set-up knowledge
Responsible for efficient inventory flow on production line
Adhere to Good Manufacturing Practices to prevent compromised food safety
Lift goods up to 60lbs
2008 to 2010 Dillards Cincinnati, OH
Shoe Sales Associate
Provide excellent customer service and resolution practices
Assist customers with merchandise inquiries and purchases utilizing POS equipment
Maintain knowledge of product inventory and ongoing promotions
Ensure products are well organized, inventory is restocked, and sales floor meets presentation requirements
Meet daily company sales goals
2005 to 2007 Clear Channel Media Cincinnati, OH
Call Center Representative
Handle inbound and outbound telephone calls for consumers
Investigate customer concerns and determine appropriate solutions
Document accurate customer interactions and follow company procedures
Maintain knowledge of company products and services
Properly escalate consumer issues to appropriate personnel and departments
Contact this candidate