PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
FLORA FRANK
Nigeria • +234 813-***-**** • ***********@*****.*** Experienced HR Specialist with over 5 years of comprehensive expertise in human resources management. Proficient in recruitment, employee relations, performance management, and HR policy development. Skilled in fostering positive workplace culture and resolving conflicts effectively. Demonstrated ability to streamline HR processes, ensuring compliance with regulations and optimizing organizational efficiency. Proven track record in talent acquisition and retention strategies. Dedicated to driving employee satisfaction and organizational success through strategic HR initiatives. Strong communication, interpersonal, and problem-solving skills. Learning and development
HRIS implementation
Performance management plans
Policy development
Recruitment agency liaison
Employee engagement initiatives
Onboarding strategy development
Background screening
Employee wellbeing management
Compensation and benefits
Complex case management
Talent acquisition
Resource allocation
Employment contracts
Regulatory compliance
Hiring and training
Dispute resolution
New employee orientation
Programme management
Excellent written and verbal communication
Leadership skills
Tech savvy
06/2023 - Current
Human Resources Officer
Sahel Consulting - Nigeria
Successfully onboarding 23 new hires across multiple departments, demonstrating adaptability and efficiency in integrating them into company operations. Leading the revision process for HR policies, resulting in enhanced compliance and effectiveness, and establishing robust internal controls.
Achieving a 100% registration rate for staff members with healthcare providers, ensuring comprehensive coverage and seamless service delivery.
Maintaining meticulous record systems, updating employee data regularly and facilitating efficient knowledge-sharing sessions, contributing to enhanced team productivity. Streamlining recruitment processes, attracting top talent and effectively managing onboarding procedures, resulting in a seamless integration of new hires into company culture. 10/2022 - 12/2022
Human Resources Officer (Contract)
Propylene Ventures and Investment Limited - Nigeria Demonstrated expertise in all aspects of human resources management, including recruitment, compensation, performance management, talent development, employment transactions, and policy compliance.
Streamlined recruitment processes, resulting in a 20% reduction in time-to-fill crucial roles, enhancing operational efficiency.
Conducted thorough needs analyses, providing strategic recommendations to management for continuous improvement, and delivered routine training sessions to enhance workforce skills. Ensured 100% compliance with relevant regulations, effectively minimizing legal risks and fostering a secure and ethical work environment.
Played a pivotal role in setting up various departments, facilitating organizational expansion, and achieving a 30% growth in operational efficiency.
08/2021 - 12/2022
Human Resources Officer
Celcic Limited - Nigeria
Enhanced organizational success by crafting and executing targeted marketing strategies. Demonstrated strong initiative and performance, consistently meeting weekly and monthly targets with minimal supervision.
Developed and monitored the annual HR department budget, ensuring financial efficiency and optimal EDUCATION
resource allocation.
Ensured strict adherence to labor laws and company policies, maintaining legal compliance in all HR activities.
Implemented measures to improve efficiency and streamline HR processes, resulting in improved workflow and productivity metrics.
01/2021 - 08/2021
Human Resources Officer
Strugz Consulting - Nigeria
Led end-to-end recruitment operations, resulting in a 20% increase in qualified candidate applications and a 15% decrease in time-to-hire, optimizing talent acquisition processes. Spearheaded comprehensive HR program administration, including recruitment, onboarding, performance management, and talent development, resulting in a 30% improvement in employee retention and satisfaction rates.
Educated management on successful approaches for enhancing policy implementation and enforcement, preventing legal issues involving employees.
Assessed and improved compensation packages, attracting highly qualified applicants for organisational vacancies.
Orchestrated targeted job postings across diverse platforms, enhancing candidate reach by 40% and maximizing visibility for available positions, ultimately accelerating the hiring process and meeting organizational staffing needs effectively.
01/2020 - 12/2020
Human Resources Officer
Eximia Design Studio - Nigeria
Implemented innovative communication strategies, resulting in a 20% increase in employee engagement and satisfaction.
Introduced wellness programs that boosted employee morale and productivity by 15%, contributing to a healthier work environment.
Enhanced onboarding processes, reducing new employee assimilation time and improving retention rates. Developed and implemented streamlined HR procedures, resulting in a 98% accuracy rate in leave processing and compliance.
Instituted cost-effective measures that reduced HR department expenses by 15% while maintaining high service quality standards.
01/2019 - 11/2019
Administrative Assistant
Nigerian Labour Congress (NYSC) - Nigeria
Facilitated smooth and productive union meetings through efficient organization and prompt response to member inquiries, resulting in improved communication and collaboration. Demonstrated a high level of accuracy and efficiency in processing leave grants, contributing to a streamlined HR process and ensuring employee satisfaction. Maintained strict confidentiality and security protocols, achieving a 100% compliance rate in document management and fostering trust among colleagues.
Ensured uninterrupted office operations by proficiently managing and troubleshooting office equipment, resulting in minimal downtime and increased productivity. Optimized onboarding procedures by providing comprehensive guidance on office supply protocols, enhancing the efficiency of new employee transitions and resource allocation. 2018
Bachelor of Science: Industrial Relations and Personnel Management Crawford University - Nigeria