Customer Service Security Officer

George Andrew Lopez

956-***-**** **************@*****.*** 5106 Mariposa St. Edinburg, Texas 78542

Career Objective

Obtain a position that will improve my retail experience and utilize my interpersonal communication and customer service skills, as well as my leadership experience.

Key Skills

Sales Team Supervision

Sales Training

Territory Management

Relationship Building

Microsoft Office

Professional

Experience

United States Army, Fort Irwin, CA/Victoria, TX July 2020-Present

●Engaging enemy forces in close-range combat, using weapons and equipment to destroy them

●Assisting in reconnaissance operations

● Patrolling areas for security, posting guard duty, and other protective measures

●Supporting security, stability, transition, and reconstruction operations

●Operating and maintaining mounted and dismounted weapons, night vision equipment, and field communications equipment

●Leading the platoon, maneuvering squads, and synchronizing their efforts

●Communicating effectively and reacting quickly to changing situations

ISA Security Officer, International Security Agency, McAllen, TX

April 2019-2020

●Secure premises and personnel by patrolling and protecting property; deter any illegal activity

●Obtain help by reporting to ISA Dispatch

●Completes incident reports by recording observations, information, occurrences; interview witnesses; obtain signatures

●Maintain organization's stability and reputation by complying with legal requirements

●Prioritize the safety of employees, property and their customers

●Contribute to team effort by accomplishing related results as needed

Customer Service Representative, Stripes, McAllen, TX

2016 - Present

●Provide prompt, courteous customer service

●Ring up all sales on cash register, properly and accurately handle money, checks and other type of payment received for products sold

●Perfom multi-function operation of fuel console, lottery and money order machines

●Perform housecleaning duties necessary to maintain store cleanliness and basic upkeep and/or cleaning of all equipment in the store

●Assist in maintaining proper inventory levels and shift audits

●Control merchandise, cash shortages and other selling expenses

●Perform all duties with minimal supervision

Health & Beauty Department Manager, Wal-Mart, Edinburg, TX

2015 - 2016

●Ensured customer satisfaction by greeting and answering any questions

●Placed and removed advertised items and displays and maintained a clean store/department at all times

●Ordered items out of stock/place orders with vendors

●Worked hand-in-hand with sales associates to get the job done

●Prepared and planned for upcoming events that impacted my department

●Maintained accurate inventory level

Product Coordinator/Inventory Specialist, Scholastic Book Fairs, McAllen, TX

2013 - 2015

●Assisted in the production of book fairs by packing metal cases, boxes and displays with book and non-book product

●Demonstrated proficiency in understanding product schematics

●Consistently met required production accuracy and quality standards of work perfomed

●Assisted in the processing of returned products according to corporate process and procedure

●Monitored inventory levels on applicable component product lines

●Assisted in the picking and packing of customer orders

●Assisted in the seasonal year end physical inventory and production line resets

●Was proficient in all fair finishing and assembly functions includinig quality assurance scanning functions

INTERESTS

I’ve dealt in customer service my whole working career and I look forward to improving on a daily basis so that I can grow as an outstanding employee.

Professional

Education

Pursuing degree in Kinesiology, SOUTH TEXAS COLLEGE, 2014-2016

High School Diploma, McALLEN HIGH SCHOOL, 2000-2004

Contact this candidate