JOSELITO JR TONGCO
**** * ***** ** *** **D, Chicago, Illinois 60637
773-***-**** **********@*****.***
PROFESSIONAL SUMMARY
Well-organized Sales Merchandiser / Sales Coordinator / Salesman Representative offering proven expertise in sales support, reporting and account management. Support field teams with efficient proposal, contract preparation and schedule coordination. Keep team well-informed with daily sales tracking and reporting. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
SKILLS
Customer Communication
Sales Reporting
Customer relationship management
Attention to detail
Product and service knowledge
Multitasking
Computer Literacy Basics (MS Word, Excel, Powerpoint)
EXPERIENCE
FEBRUARY 2020-JANUARY 2024
Sales Coordinator / Salesman Representative
W.L FOOD PRODUCTS Carcar City, Cebu, Philippines
Provided continued customer support after closing sales. Exceeded sales objectives to capture new leads and customers.
Remained up to date on current offerings and company processes.
Determined customers' needs based on sales calls and face-to-face meetings.
Investigated and resolved reported customer issues for improved customer satisfaction. Conducted product demonstrations to prospective clients.
Remained up-to-date on store policies regarding payments, returns and exchanges.
Maintained strong relationships with existing customers to ensure repeat business & Managed deliveries, tracking and expediting orders to achieve optimal delivery schedules.
DECEMBER 2018-FEBRUARY 2020
Retail Sales Merchandiser
PRIFOOD CORPS INC. Cebu City, Cebu, Philippines
Collaborated with store managers to create visually appealing product displays. Ensured all merchandise met quality control standards before display or sale.
Coordinated with vendors and suppliers for timely delivery of products. Created planograms and floor plans to maximize sales potential in allocated spaces.
Assessed store inventory levels to determine appropriate merchandise restocking. Reviewed sales data regularly to identify best-selling items, slow-moving products, or out-of-stock situations requiring immediate attention & Provided excellent customer service by addressing inquiries, offering suggestions, and resolving issues promptly.
NOVEMBER 2017-NOVEMBER 2018
BUTCHER (Chicken and Seafood Station)
FOODA SAVERSMART Kasambagan, Cebu City, Cebu, Philippines
Broke down hanging halves into packaged cuts with high speed and accuracy. Prepared smoked and seasoned meats for customers.
Helped customers select optimal cuts of meat based on tastes and cooking plans.
Maintained clean and sanitary work environment in compliance with health regulations. Ensured that all meat products were stored at appropriate temperatures for food safety purposes.
Sliced various cuts of meat for customers according to their preferences.
Inspected deliveries to ensure quality control before accepting shipments from suppliers.
Ordered and managed inventory levels to prevent stock shortages or overages.
FEBRUARY 2015-OCTOBER 2017
Retail Sales Merchandiser
VIRGINIA FOOD, INC. Cebu City, Cebu, Philippines
Stocked and rotated products on store floor in coolers, bins and shelves. Implemented and executed plan-o-grams in-line with store presentation guidelines.
Verified proper shelf locations by checking style numbers, bin locations and product documentation. Kept floor stock at adequate levels with timely replenishments from storage to sales floor.
Maintained inventory by checking in deliveries, pricing items and stocking merchandise. Participated in team meetings to discuss sales targets, merchandising strategies, and store updates.
Received shipments of merchandise, verifying accuracy against purchase orders before stocking shelves.
Maintained quality standards at all levels, carefully examining, and purchasing merchandise meeting customer needs.
JANUARY 2014-FEBRUARY 2015
Housekeeping Services
Gaisano Grand Mall Lapu-Lapu City, Cebu, Philippines
Kept team on-task, skillfully handling customers' needs and housekeeping requirements. Maintained clean and organized environment through regular housekeeping.
Upheld good housekeeping standards with regular cleaning and site organization. Managed spaces with regular warehouse housekeeping and removed hazards impacting safety or performance.
Upheld good housekeeping and safety standards consistently.
Kept up with housekeeping requirements, verifying conformance and completeness with regular inspections & Maintained organized, tidy and efficient office environment with regular attention to housekeeping tasks.
EDUCATION
Bachelor of Science (B.S.) - Business Administration- Operations Management
University of the Visayas, Colon St, Cebu City
June 2019
Biabas Nat'l High School, Biabas, Ubay, Bohol
April 2008
Graduated with honors