Customer service representative

RESUME

NAME: EMI HAMADA

ADDRESS: **-** *********, ********-**,

Yokohama-shi, Kanagawa

EMAIL: ***.*********@*****.***

TELEPHONE: 080********

Education

Human Services

****-****

Kanagawa University

Studied human services regarding domestic life in the homes of Japanese people.

High School

Diploma

1998-2022

General Education - Hodogaya high school

Professional Experience

Analysts

JAN 2016- MAY 2016

Sumimoto Mitsui Bank - Shinbashi, Tokyo

I analyze companies' annual results to help them make sound investment decisions. I also identify potential markets and market trends as well as conducting thorough investigations of the companies.

Analysts/risk

Management

April 2010 – DEC 2015

Credit Suisse - Roppongi, Tokyo

I assess and made decisions about customer credit applications using a range of criteria including purpose of application, credit viability, customer payment history and customer credit-worthiness. I also determine the credit worthiness of people or companies applying for loans.

Store Manager

OCT 2004 – FEB 2010

Avirex - Yokohama, Kanagawa/ New York

recruiting, training, supervising and appraising staff managing budgets

maintaining statistical and financial records

dealing with customer queries and complaints

overseeing pricing and stock control

maximising profitability and setting/meeting sales targets, including motivating staff to do so

ensuring compliance with health and safety legislation. Cashier / Stock

Person

MAY 2000– SEPT 2004

Hac Pharmacy - Yokohama,Kanagawa

Handling customer transactions, referring credit products and balancing cash drawers.

Processing pharmacy cash operations.

Team Handling.

Skills

I have the ability to communicate

effectively both written and verbally. I

reported to clients on a daily basis. I am a

team leader who will speak up to help the

group of employees.

Good analytical and planning skills.

Good Accuracy and attention to details.

Excellent problem analysis.

Excellent judgement according to the

situation.

Languages

I am Japanese native. English is my second language. I can use both languages for business purposes.

Objective

To obtain a long term employment with growth potential in a company where I can contribute my hard working abilities and my positive attitude.

Contact this candidate