Information Systems Project Management

Tanishka Dave

Email: **************@*****.***

Cell: 443-***-****

LinkedIn: www.linkedin.com/in/tanishka-dave/

TECHNICAL SKILLS:

Virtual/Cloud Azure

Programming Java, Python, Visual Basics, SQL

Web Development HTML, CSS, PHP, JavaScript, Adobe Services, ER Diagrams, Flutterflow Software Microsoft Office (Word, Excel, PowerPoint), WinSCP, JIRA, Confluence, Visio, SAP GUI, HPE, ALM, Salesforce Languages Fluent in Hindi, and Gujarati; Independently Learned: Minor Spanish and Intermediate Korean Licenses/Certifications: Agile Project Management (Udemy), SAP SD Advanced Training (Udemy) WORK EXPERIENCE:

Cognizant (remote) Irving, Texas

EAS SAP Developer, Sr, Developer August 2022- April 2024

● Filtered and sorted through 50,000 records to replicate across various systems, to ensure validity and security

● Analyzed incoming data against existing records, identifying and rectifying errors promptly to maintain data integrity and ensure seamless transition to updated database systems

● Analyzed sensitive user data against existing records to identify and maintain data integrity while updating the current database systems.

● Responsible for new data upload and old data deletion for XREF entries within a team, lead team calls to ensure the team received all updates and did not miss any critical information

● Created templates for XREF data entries for data manipulation and data replication

● Assisted in managing entries, keeping up with data organization and communicating task completion

● Manually created master data in MDG system and replicated into S4 Hana system

● Managed an offshore team, ensuring any changes or updates needed to be made were completed to met time sensitive deadlines

Optum Inc. (remote) Columbia, MD

Jr. Testing Specialist January 2022- August 2022

● Delivered cost-effective, high-performance technology solutions

● Managed project through status meetings, weekly reports, identifying risks, and tracking issues

● Led requirements workshops with cross-functional teams, analyzing client needs and aligning them with product capabilities; validated improvements that led to a 25% increase in customer satisfaction ratings.

● Created use cases, analyze business process models, and work with process flow diagrams

● Worked with cross-functional teams to identify and resolve software defects and boost completion by 30%

Community Behavioral Health and Community Neurological Health Columbia, MD Intake Coordinator/Welcome Center August 2016-2021

● Updated and maintained the clinic’s social media accounts

● Trained and processed new employees for office positions

● Facilitated new patient appointments, referrals, insurance billing and collected co-pays

● Mentored new clinic members in organization, time management, and office procedures

● Maintained HIPAA conduct throughout office training and management RELATE D PROJECTS:

Freelance Website Development May 2024

● Created websites for client use, considering user friendly applications and client needs. Collaborated using Wix and Flutterflow for website creation and development.

Network Management Design Project July 2021

● Designed campus-wide Network Architecture within a team

● Collaborated with team as project manager and presented the project to class with our network solutions within the budget allocated

Database Application Development May 2021

● Collaborated with a team to create an application for Covid-19 Contact Tracing

● Participated in a team-based environment where we identified the current data tracking problem and came up with the best solution

● Used Oracle/SQL and wrote statements (DDL/DML) to execute Stored Procedures, worked on designing a database, created ER Diagrams

Article Research Review September 2020

● Wrote reviews of scholarly papers on database design

● Presented reviews and clarified future trends on database design and big data technology

Management Information Systems – Semester Research Paper April 2019

● Wrote a review of application services popular in IT companies, types of businesses who have used it, and the success of the applications according to those businesses

EDUCATION:

University of Maryland, Baltimore County- Honors College Baltimore, MD Bachelor of Science, Information Systems

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