Customer Service Crew Member

Marcus Brooks

Employee/supervisor

Professional summary

Employee/supervisor with 3 years of experience, excelling in

customer service, team training, and stock optimization. Proven

track record in enhancing team performance and reducing

onboarding time through effective training. Adept at conflict

resolution and multitasking, ensuring efficient operations and high

customer satisfaction.

Employment history

Crew member/ supervisor

Taco bell, Indianapolis — Aug 2021 - Feb 2023

* Managed daily operations, ensuring customer satisfaction and

team efficiency.

* Trained new staff, enhancing team performance and reducing

onboarding time.

« Implemented inventory controls, minimizing waste and optimizing

stock levels.

* Resolved customer complaints promptly, improving overall

service quality.

Crew member

Tropical smoothie cafe, Chesapeake — Jul 2023 - Present

« Assist customers, maintain store cleanliness, and ensure timely

service - Improved customer satisfaction - Developed

multitasking skills - Addressed customer complaints effectively -

Enhanced overall store efficiency

« Assist customers, maintain store cleanliness, and ensure timely

service - Boosted customer satisfaction and store efficiency.

Education

High school degree

Warren central high school, Indianapolis — Jul 2020 - Jun 2023

Contact information

640 Belair ave, Chesapeake, Usa,

23320

**************@*****.***

317-***-****

Skills

Customer Service

Team Training

Stock Optimization

Conflict Resolution

Multitasking

Contact this candidate