Penney Baker
Henrico, VA *****
***.***@***.***
Authorized to work in the US for any employer
Work Experience
National Customer Service
CSR-Irvine, CA
March 2011 to October 2020
Answer incoming calls, Data Entry, Sales, email, various office duties RECEPTIONIST
RECEPTION-Anaheim, CA
January 2017 to December 2017
Front desk, Intake of application, Data Entry, ID check, various office duties LOAN PROCESSORS-Irvine, CA
January 2010 to August 2011
LOAN PROCESSOR
National Pacific Mortgage-Newport Beach, CA
January 2009 to December 2009
• Verify and examine information and accuracy of loan application and closing documents.
• Answer questions and advise customers regarding loans and transactions.
• Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
• Updated clients files, status reports daily, received all incoming calls, fax, email documents, and various duties
References
Education
B.A. in Business Administration
KAPLAN UNIVERSITY - Tempe, AZ
February 2012
High School Diploma
HYDE PARK HIGH SCHOOL - Hyde Park, MA
June 1978
Skills
• Organizational skills
Additional Information
• Computer Literate
• Typing skills, Various Office duties