Jasmine Gardner
Highland, CA *****
************@*****.***
Work Experience
Waitress/Hostess
Shogun Japanese Restaurant - San Bernardino, CA
May 2018 to March 2020
• Greet and welcome all customers
• Taking orders and input them into POS
• Meeting customers demands
• Taking food to tables
• Refilling drinks
• Cleaning tables after customers have finished their meals
• Serving nonalcoholic beverages and delivering food and alcoholic beverages to customers
• Answering questions about menu items, food sensitivities and food substitutions
• Giving customers suggestions for food and drinks and telling them about any special menu items
• Processing customer payments
• Communicating with customers to ensure satisfaction and resolve any complaints Debt Collector
RRI Investments - San Bernardino, CA
May 2017 to April 2018
Provide excellent communication skills via telephone
● Answer and direct phone calls
● Resolve complaints regarding incorrect debt collection attempts
● Manage multiple accounts for debt collection efforts
● Use of MS Word and database software
● Maintaining multiple important files
● Maintaining correct and current contact information
● Prioritizing multiple tasks
● Speaking persuasively and listening critically
Sales Associate
Ceres National - San Bernardino, CA
August 2014 to October 2014
Provide excellent customer service and sales service
● Work with customers needs and provide assistance and information on products
● Create solutions and ensure a smooth sales process
● Keep the product in stock and ready to sell
Front Desk Receptionist
Orange County Youth Center - Los Angeles, CA
October 2011 to January 2012
Great and welcome guests, answer and direct all phone calls
● File important documents, fax and make copies
● Receive mail, monitor office supplies
● Use of Microsoft word Excel, keep updated records and files
● Maintain a clean workspace, handle all company inquiries Education
HS Diploma
La Vista HS - Fullerton, CA
January 2009 to February 2013
Skills
• Multitasking (2 years)
• Typing (2 years)
• Cold Calling
• Account Management
• Accounts Receivable
• Microsoft Excel
• Negotiation
• Serving Experience
• Host/Hostess
• Busser
Additional Information
Skills
Communications, Multitasking, Prioritizing, Organization, Dependability, Adaptability, Problem Solving, Typing,