Customer Service Supply Chain
Resume:
skye Alston
Customer Service
Memphis, TN *****
******@*******.***
I am a responsible and dedicated individual who has the determination to succeed in any given environment. My current employment is within the customer service industry; I retain an assortment of customer service/retail/sales experience. Core Strengths; Skill Set:
•Strong organizational skills
Very punctual.
•Active listening skills
•Adaptive team player
•Telecommunication skills
•Over 3 years of customer service.
•Ability to effectively communicate.
•Ability to operate office equipment such as fax machine, copier, and printers.
•Knowledge General Office procedures such as organization and filing.
•Strong computer skills with some troubleshooting abilities.
•Knowledgeable of computer software.
•Ability to work unaided, under little to no supervision.
•Self-starter.
•Able to meet deadlines and goals as specified on time and promptly. Typing ability at 45+ wpm
•Sharp problem solver with can do attitude.
•Excellent customer service.
•Professional telephone etiquette.
•Ability to work in a team to help provide a stress free work environment. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Shipping and Receiving
Fedex Supply Chain - Memphis, TN
April 2019 to August 2019
Packing and shipping international FedEx orders. Processing returns and shipping thermofisher medical safety parts.
Lead Construction Cleaner
Blackmon Mooring - Round Rock, TX
November 2016 to July 2017
Security Officer (Full-time)
Priebe Security Services, Inc - Austin, TX
October 2015 to March 2016
Provided securityfor private property. Insured all doors and entrances were secure. Monitored CCTV cameras for any suspicious activity. Provided customer service to all agents and non employees. Provided detailed descriptions of all procedures and activity during shift. Stocker
Wal-Mart - Gurnee, IL
October 2013 to September 2015
Compared invoices to items received to ensure that shipments are correct. Typically set up advertising signs and displays of merchandise on shelves, counters, or tables. Received, opened, unpacked and issued sales floor merchandise. Stock shelves, racks, cases, bins, and tables with new or transferred merchandise. Took inventory or examine merchandise to identify items to be reordered or replenished. Answered customers' questions about merchandise.
Sales Associate
Sports Authority - Gurnee, IL
September 2013 to September 2015
Worked as a team member performing cashier duties and product assistance. Maintained adequate cash supply in cash drawers in multiple checkout stations. Responsible for checking customers in a timely manner and guaranteeing great customer service. Opened and closed the store, which included counting cash drawers. Assisted customers select products that best fit their personal needs. Petroleum Supply Specialist
USA Army - Fort Irwin, CA
August 2011 to August 2013
Served full term as a petroleum supply specialist which involved fueling several vehicles up to and including tankers, HMMV and etc.
Drove tactical vehicles
Fueled all tactical vehicles, assisted with training soldiers ready for deployment Sat in as dispatcher taking calls concerning on post emergencies and general unit information Supplied each unit/company with sufficient strategic gear, as needed Teller
Fifth-Third Bank - Gurnee, IL
November 2007 to August 2011
Serviced all customer inquiries from general to complex. Provided a full range of banking services to individual customers, emphasizing personal financial counseling and customer service.
Strictly implement verification guidelines set by the bank to ensure safety of customers as well as bank. Solves problems by using resources provides to assist all bankers. Balanced drawers at ends of shifts, and calculate daily transactions. Cash checks and pay out money and ensure accounts have sufficient funds. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. Enter customers' transactions into computers in order to record transactions and issue computer- generated receipts.
Education
Associate in criminal justice
College of Lake County - Grayslake, IL
2008 to 2009
High school Diploma
KIRBY HIGH SCHOOL - Memphis, TN
2006
Skills
• Customer Service
• CSR
• Call Center
• Tanker Experience
• Security
• Computer skills
• Distribution center
• Forklift
• Sales
• Basic math
Military Service
Branch: Army
Service Country: United States
Rank: E-1
August 2010 to December 2012
Provided assistance for distribution of fuel. Drove tactical vehicles for fuel distribution. Provided combat training for pre deployment soldiers.
Certifications and Licenses
Driver's License
Forklift Certification
Contact this candidate