Customer Service Cruise Line

OBJECTIVE

Obtain a Waiter position on a reputable cruise line where I can provide

exceptional customer service, ensure seamless dining experiences, and contribute to a dynamic team environment. Utilize my strong communication skills, attention to detail, and ability to work well under pressure to deliver high-quality service to guests from diverse backgrounds. Seeking a challenging and rewarding role that offers opportunities for professional growth, travel, and cultural exchange. EXPERIENCE

Marble Restaurant- Johannesburg South Africa

December 2021 - Present

Waiter

- Greeted and served customers in a fast-paced environment, ensuring prompt and attentive service

- Managed tables, took orders, and served food and beverages with accuracy and efficiency

- Handled cash and credit transactions, operating a point-of-sale system with precision

- Collaborated with colleagues to ensure seamless service, supporting team members during peak periods

- Developed strong relationships with regular customers, providing personalized service and recommendations

- Maintained a clean and organized workspace, adhering to health and safety standards

Aduna Bistro - Johannesburg South Africa

August 2019 - December 2021

Waiter

- Provided exceptional customer service, ensuring a welcoming atmosphere for patrons

- Took orders, served food and beverages, and managed tables with attention to detail

- Worked effectively in a team environment, supporting colleagues during busy periods

- Developed knowledge of menu items, ingredients, and preparation methods to answer customer questions

- Assisted with special events and catering services, ensuring efficient and professional service

EDUCATION

Dzivarasekwa No.1 High School

1999 - 2002

O'level

8 pass

REFERENCE

JOHANNES MHAKA

CONTACT

Unit 226 nugget Square Corner fox

Johannesburg 201 South Africa

+27-640******

***********@*****.***

SKILLS

•Excellent communication and

interpersonal skills

•Familiarity with restaurant software

and point-of-sale systems

•Ability to stand for long periods and

lift up to 25 pounds

•Basic math skills and accuracy with

handling cash and credit transactions

•Strong attention to detail and

multitasking skills

•Ability to work well under pressure

LANGUAGES

English

Shona

Mr Marozva - Marble Restaurant

H.R

***********@*****.***

+27-748******

Mrs Nhari - Aduna Bistro

Head of department

************@*****.***

+27-740******

AVAILABILITY

Available to work flexible hours, including evenings, weekends, and holidays.

Contact this candidate