Customer Service Data Entry
Resume:
JACQUELINE ZAMORA
******.********@*****.***
OBJECTIVE
Seeking permanent part time or full time employment within a company where my knowledge, skills and experience would be of great value. I am self-motivated and goal oriented. I can interact effectively with people from diverse backgrounds. I have excellent communication skills in English and Spanish. I am detailed oriented and foresee to prioritize workloads to meet deadlines. I am able to maintain and balance objective viewpoints in addressing problems.
SUMMARY OF QUALIFICATIONS & SKILLS
Microsoft Teams
Microsoft Word
Microsoft Excel
Word Perfect
Microsoft Outlook
Power Point
PC Law Software
Internet Explore
Google Chrome
Typing 40 wpm
10 Key Calculator
Data Entry
Team Player
Multi task oriented
Multiple line Phone
Systems
Dependable
Dedicated
Customer Service
Oriented
EMPLOYMENT
07/25/2018 – Present Socorro Independent School District Parent & Family Engagement Liaison
Assist parents on how to check and monitor their children’s progress, grades and work on Tyler 360. Provide materials and training to help parents to work with their children to improve their children’s achievements.
Developed jointly with parents the School Parent Compact and the Parent & Family Engagement Policy. Conduct the Spring and Fall Title 1 annual meetings. Offer resources, classes and informational meetings to parents in the community. Work closely with our Partners in Education members and our Partners in Education Military. Provide assistance covering the front office with visitors and telephones. Prepared weekly fliers to keep parents informed of upcoming school events. 01/26/2009 – 08/22/2011 Mormac Brokerage Agency, Inc. - Administrative Assistant Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
Compose, type, and distribute meeting notes, routine correspondence, and reports. Serving as a community liaison by setting meeting with clients and prospects. Perform general office duties, such as ordering supplies, maintaining records management database systems, file and retrieve corporate documents, records, and reports. Prepared quarterly in house reports to present to clients. 10/10/2007- 12/15/2009 Well Industries - Executive Assistant Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
File and retrieve corporate documents, records, and reports. Assist with customer service with clients and ensured customer satisfaction. EDUCATION
08/01/2002–02/01/2003
The University of Texas at El Paso
El Paso, Texas
Paralegal Certification
08/01/1998-06/15/1999
El Paso Community College
El Paso, Texas
No Degree – Liberal Arts Major
05/28/1997-03/10/1998
International Business College
El Paso, Texas
Legal Office Specialist Certification
LANGUAGES
Effectively communicate in English and Spanish
REFERENCES
Fernando Vasquez Amanda Saucedo Sergio Mendez Assistant DirectorCurriculum Coach Mortgage Loan Officer
State and Federal Programs Clint Independent School District Security National Inc. Socorro Independent School District 14521 Horizon Boulevard 1604 N. Lee Trevino Dr 12440 Rojas Drive El Paso, TX 79928 El Paso, TX 79925 El Paso, TX 79927 915-***-**** 915-***-****
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