Jordann Finney
Fort Worth, TX *****
****************@*****.***
Work Experience
Call Center Agent
MCI Careers-Addison, TX
November 2022 to Present
• Answering questions, addressing concerns, and resolving issues
• Selling products and services
• Accurately documenting and processing customer claims
• Finding missing information using systems
• Working with other departments to resolve issues Sales Associate
Target-Fort Worth, TX
August 2020 to September 2022
As a Sales Associate at Target it was my duty to greet customers, answer questions, provide product knowledge, process purchases and returns, ring up customers, and take payments. While an associate I received many accomplishments but my biggest accomplishment was obtaining employee of the month twice.
Education
High school diploma
Paul Laurence Dunbar High School - Fort Worth, TX
August 2016 to June 2020
Skills
• Computer Skills
• Customer Service
• Communication Skills
• Cash Handling
• Phone Etiquette
• Cashiering
• Technical Support
• Retail Sales
• Cold Calling
• Organizational skills
• Typing
• Medical terminology
• Medical office experience
• English
• Front desk
• Accounting
• Microsoft Outlook
• Microsoft Powerpoint
• Sales
• Time management
• Filing
• Vital signs
Certifications and Licenses
BLS Certification
CPR Certification