Cynthia D. Jones
**** **** ****** *****, ********, AL 35020
205-***-**** **********@******.***
SUMMARY
Medical Billing & Coding specialist with extensive experience with accounts receivables, identifying overpayments, and bookkeeping (FASB). Effective Medicare and Medicaid specialist.
SKILLS
Accounts Receivable
Payment Processing
Microsoft Office
Revenue Cycle Billing
Medicaid / Medicare
ICD-9, ICD-10, & UB04
CMS-1500 & CPT Codes
HIPPA / Client Confidentiality
Customer Service
Multi-tasking
Account Research
Office Equipment
WORK HISTORY
Accounts Receivables Specialist
Surgical Care Affiliates (SCA), Birmingham, AL March 2021-February 2022
Golden Living, Birmingham, AL July 2007-April 2012
Billed patients and third parties; received payments and posted amounts to customer accounts
Researched reasons for billing rejections; re-billed rejections and denials
Record information about financial status of customers and status of collection efforts
Notified customers of delinquent accounts by mail and telephone; arranged for debt repayment
Monitored overdue accounts, using computers and a variety of automated systems
Caregiver
Right at Home, Birmingham, AL January 2020-June 2020
Performed healthcare-related tasks, including monitoring vital signs and administering medication
Assisted residents with personal care & hygiene, ambulation, and other activities of daily living
Comforted, entertained, conversed with, or read aloud to patients
Billing Manager
Alabama Foot Institute, Birmingham, AL February 2017-February 2020
Trained and supervised staff of billing coders; conducted performance reviews
Coded billing for procedures performed by podiatrist; billed directly to patients or third parties
Resubmitted rejected billing claims from insurance companies; resolved payment disputes
Scheduled appointments with clients; entered appointments into computer
Claims Analyst (temporary)
AMT Staffing for Greenway Health, Birmingham, AL September 2015-February 2016
Reviewed and analyzed client accounts receivable functions
Prepared and analyzed trends and opportunities regarding client revenue management
Contacted third parties on third-party billing, bookkeeping and collections issues
Medicaid Specialist (temporary)
Account Temps for Lifeguard Ambulance Services, Birmingham, AL November 2014-January 2016
Billed for ambulance trips to and from destination; Posted payments to accounts receivable system
Initiated telephone calls to insurance company for policy verification
Utilized ZIR-MED, RESCUE-NET, Alabama Medicaid Portal, Tennessee Medicaid and Southeast Trans
Medicare Correspondence Representative (temporary)
Aerotek Staffing Agency for Cahaba GBA, Birmingham, AL May 2013-November 2014
Recovered overpayments directly from patients or made arrangements with attorneys
Reviewed claim criteria and made decisions on the next step in the recovery process
Used ReMAS, CITRIX, IMAGIO, RSC, HIGHGLAS, LMS, CWF (SESSION) Systems
EDUCATION
Medical Billing & Coding Certificate University of Alabama, Tuscaloosa, AL
High School Diploma Jackson Solomon Abrams High School, Bessemer, AL