Customer Service Warehouse Operations
Resume:
Maria Ayala
Springfield, MA *****
********@*****.***
PROFESSIONAL SUMMARY
Dedicated and detail-oriented professional with expertise in warehouse operations and customer service. Proven ability to maintain accuracy and efficiency in high-pressure environments. Strong problem-solving skills and a commitment to delivering exceptional service to customers. I am fluent only in Spanish.
SKILLS
Warehouse Operations
Attention to Detail
Customer Service
Problem Solving
Team Collaboration
Order Fulfillment
Safety Protocols
Efficient Packing and Shipping
Time Management
WORK HISTORY
Warehouse Picker/Packer
Parts Authority - Windsor Locks, CT
September 2023 - December 2023
Selected items accurately from inventory to fulfill customer orders.
Packed products securely and efficiently for shipment, ensuring damage-free delivery.
Maintained a clean and organized work area, adhering to safety protocols.
Collaborated with team members to meet daily quotas and deadlines effectively.
Warehouse Selector
J Polep - Chicopee, MA
January 2023 - September 2023
Selected products in the warehouse according to specified orders and inventory requirements.
Utilized picking equipment and techniques to efficiently gather items for shipment.
Ensured accuracy in product selection to meet customer expectations and minimize errors.
Worked collaboratively with team members to maintain a smooth workflow and meet productivity targets.
FedEx Ground Delivery Driver
FedEx Ground - Chicopee, MA
November 2021 - March 2023
Safely operated delivery vehicles to transport packages to designated locations.
Followed established routes and schedules to ensure timely and efficient delivery.
Handled packages with care to prevent damage during transit.
Provided exceptional customer service by delivering packages accurately and courteously.
Wal-Mart Associate
Walmart - Connecticut
July 2020 - November 2021
Utilized online platforms to fulfill customer orders for e-commerce purchases.
Selected items from inventory with accuracy and attention to detail.
Packed orders securely and prepared them for shipping or pickup.
Provided customer assistance and support for online shopping inquiries.
Deli Associate
Walmart - Westfield, MA
May 2019 – July 2020
Prepared and served deli products to customers according to their preferences.
Maintained cleanliness and organization in the deli area, including food storage and display cases.
Assisted customers with product selection and provided information about deli offerings.
Operated deli equipment safely and efficiently to ensure quality food preparation.
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