Customer Service Client

PEYTON ALEXANDER

SUMMARY

Detailed Client Service Associate known for having great organizational

skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. EXPERIENCE

Personal Assistant, 01/2017 - Current

N/A - Fort Worth, TX

• Created a nurturing safe environment to promote emotional, social, and intellectual growth

• Monitored indoor and outdoor activity during playtime by guiding activities while watching for any hazards

• Touched base periodically with the children's parents in order to maintain a specific set of standards.

• Organized work projects around client's house.

• Managed household inventory and maintenance schedules.

• Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.

• Assisted families in planning and preparing nutritious meals. Customer Service Specialist, 12/2021 - 10/2022

Fitness One Gyms - Fayetteville

• Handled all phone calls with a pleasant and professional telephone voice

• Maintained a tidy reception area

• Maintained cleanliness of all gym equipment

• Ensured the front desk was well attended to at all times

• Coordinated all booking of personal training schedules, training, and orientation.

• Greeted customers and identified their needs.

• Provided information about products and services available to customers.

• Resolved customer inquiries in a timely manner.

• Demonstrated active listening skills when responding to customer questions and complaints.

• Escalated unresolved customer issues to the appropriate department or manager for resolution.

Delivery Driver, 08/2020 - 01/2022

DoorDash - Fayetteville, AR

• Grouped and routed deliveries to designated areas to maintain efficient delivery time

• Delivered rush merchandise on a tight schedule to meet customer targets

CONTACT

Address: Fort Worth, TX 76101

Phone: 817-***-****

Email: **********@*****.***

SKILLS

• Dependable

• Quality Assurance

• Works well under pressure

• Team oriented

• Time management skills

• Problem solver

• Critical thinker

• Negotiation

• Customer Support

• Guest Services

• Project Management

• Complaint Handling

• Handled merchandise in accordance with product handling standards

• Answered customer questions regarding shipments of products

• Handled customer service complaints with respect, professionalism, and patience.

• Ensured accurate completion of all paperwork associated with deliveries.

EDUCATION AND TRAINING

Bachelor Of Science, Human Development And Family Sciences, 01/2024 University Of Arkansas - Fayetteville, AR

ACTIVITIES AND HONORS

• 50+ hours of volunteer work at agency's including Salvation Army in North West Arkansas since 2020.

REFERENCES

References available upon request.

Contact this candidate